Director, Client Program Management - Remote

PHARMALOGIC HOLDINGS•Columbus, OH

6h•$190,000 - $210,000•Remote

About The Position

The Director of Client Program Management provides strategic leadership for client programs within PharmaLogic’s Contract Development and Manufacturing Organization (CDMO). This role oversees programs from early-stage development through commercialization ensuring alignment between client objectives and business priorities. The Director is responsible for establishing program management strategies, overseeing client portfolio performance, mitigating risks, and enabling cross-functional decision-making across development, manufacturing, quality, regulatory, supply chain teams. The Director leads and develops high-performing program management teams, fostering a culture of accountability and continuous improvement. The Director establishes project management framework to ensure successful execution of client projects on time, within budget, and in compliance with applicable quality and regulatory requirements.

Requirements

Bachelor's degree in scientific, engineering, business, or related discipline required
10+ years of progressive project and program management experience in the pharmaceutical and CDMO industries, leading complex portfolios and strategic initiatives.
Proven success leading cross-functional teams in matrix organizations, managing strategic client relationships, and navigating pharmaceutical development, manufacturing, quality, regulatory, and commercial environments.
Strong leadership, influencing and negotiation skills, with the ability to align key stakeholders, proactively identify and manage risks and drive successful project execution across organizations.
Experience developing and implementing project management processes, governance structures, and best-practice frameworks to improve client project execution while providing consistency and visibility for stakeholders.
Exceptional communication, executive presentation, and relationship management skills, including experience leading executive-level client meetings and business reviews.
Strategic, data-driven leader with the ability to anticipate risks, identify opportunities, optimize decision-making and solve complex problems through cross-functional collaboration.
Demonstrated ability to resolve conflicts, navigate complex stakeholder dynamics and effectively manage client escalations to achieve timely and mutually beneficial outcomes.

Nice To Haves

advanced degree (PharmD, PhD, MS, MBA, or equivalent) preferred
Project Management Professional (PMP®) certification preferred
proficiency with project management tools such as MS Project, Smartsheet, PowerPoint, Excel and A.I.-enabled project management solutions.

Responsibilities

Provide strategic portfolio-level oversight of development and manufacturing programs, ensuring alignment with organizational objectives, client expectations, and business growth strategies.
Establish and maintain program governance frameworks, program review processes, and KPI reporting mechanisms to support informed decision-making and risk management.
Lead client project planning and resource prioritization activities across development, manufacturing, quality, regulatory, supply chain, and commercial functions.
Oversee the development and execution of integrated program plans, ensuring achievement of key milestones, financial targets, and client commitments.
Serve as a point of contact for sponsor relationships, providing strategic guidance, issue resolution, and communications.
Drive proactive identification, assessment, and mitigation of portfolio risks, operational challenges, and resource constraints.
Inform and align leaders and cross-functional stakeholders to facilitate timely decision-making and successful program outcomes.
Champion continuous improvement initiatives that enhance operational efficiency, program execution and client satisfaction.
Lead organizational change management efforts to adopt project management best practices.
Develop, mentor, and lead high-performing project management teams while fostering a culture of accountability, collaboration, and operational excellence.
Support business development activities through client retention, contract expansion opportunities, proposal reviews, and strategic customer engagements.
Ensure all programs are executed in compliance with applicable regulatory, quality, and company standards.