Director, Client Partnerships (Publisher Cloud)
About The Position
The Director Client Partnerships, Publisher Cloud is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset. This role leads with CRM (Email), CDP, and lifecycle marketing transformation, positioning Publisher Cloud as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities. The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.
Requirements
- 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
- Proven success selling into retailers, eCommerce, or omnichannel brands
- Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)
- Working knowledge of retail media and AdTech ecosystems
- Experience closing complex enterprise deals ($250K–$1M+)
Nice To Haves
- Experience with loyalty platforms, personalization engines, or marketing automation
- Familiarity with retail media networks and commerce data monetization
- Understanding of identity resolution and privacy-first data strategies
Responsibilities
- Own full-cycle enterprise sales across net-new retail and commerce accounts
- Develop and execute account strategies targeting large retailers and omnichannel brands
- Consistently exceed quota across complex, multi-product deals
- Lead conversations around customer data unification (CDP/CRM), lifecycle marketing and personalization, and customer retention, loyalty, and LTV growth
- Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration
- Help retailers activate first-party data across owned channels (email, mobile, web), paid media and partner ecosystems
- Drive use cases that improve conversion, retention, and customer experience
- Build relationships with CMOs and Chief Digital/Commerce Officers, Heads of CRM, Loyalty, and Customer Experience
- Develop ROI-driven business cases tied to customer lifetime value (LTV), retention and repeat purchase rates, and media monetization growth
- Partner with Solutions Consulting to validate data and activation use cases
- Align with Product Marketing on retail and CRM narratives
- Collaborate with Customer Success to drive expansion across lifecycle and media
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
