Director, Channel Service Sales

HPE•Roseville, CA

8d•$236,500 - $573,000•Remote

About The Position

The Director of Channel Service Sales is a strategic leadership role responsible for guiding the Channel Services team across North America, focusing on all Channel Partners within the ecosystem. This role leads a team of approximately 20 direct and indirect members, driving services revenue, and aligning operational excellence with strategic organizational goals. The Director of Channel Service Sales acts as a key advisor to executive management, setting policies, influencing strategy, and ensuring successful execution of business plans within the channel ecosystem.

Requirements

Bachelor's degree required; advanced degree preferred.
Minimum of 10 years experience working with enterprise channel partners, with a focus on solution selling
Minimum of 5 years management experience, with a proven track record of leading large teams and managing large revenues.
Strong business acumen, strategic planning, and leadership skills.
Strategic sales planning and execution
Leadership of large, complex teams
Deep understanding of channel partner ecosystems and enterprise solutions
Financial acumen, including P&L management
Excellent stakeholder management at executive levels
Ability to influence strategy and set policies
Strong communication, negotiation, and interpersonal skills
Change management and proactive problem solving
Experience in North American markets
Proven ability to deliver results in a fast-paced, competitive environment
Industry knowledge in enterprise solutions, services, and solution selling methodologies

Responsibilities

Own attainment of annual and quarterly services revenue targets.
Drive growth across renewal, expansion, attach, support services, and recurring revenue offerings.
Develop and execute territory, channel, and account-based growth strategies.
Identify new market opportunities and service-led business models.
Build trusted relationships with C-level executives and key stakeholders.
Partner with sales, presales, delivery, and customer success teams to maximize customer outcomes.
Strengthen strategic partner relationships to expand services penetration and increase share of wallet.
Lead executive business reviews and customer engagement strategies.
Recruit, coach, mentor, and develop high-performing sales teams.
Establish clear performance expectations and accountability.
Create succession plans and develop future leaders.
Foster a culture of collaboration, inclusion, innovation, and continuous improvement.
Develop annual business plans, forecasts, and pipeline strategies.
Monitor sales performance metrics and implement corrective actions as needed.
Drive adoption of sales tools, automation, CRM, and data-driven decision making.
Collaborate with finance and operations teams on forecasting and resource planning.
Ensure forecast accuracy and pipeline discipline.
Manage budgets and resource allocation effectively.
Drive process improvements that increase productivity and seller efficiency.
Ensure compliance with company policies and governance standards.