Director, Change Management, Training & Communication

Scotiabank•Toronto, ON

3d•Onsite

About The Position

As part of the Global Finance Strategic alignment with the new all bank strategy, the Director, Change Management, Training and Communication is responsible for leading the change management initiatives related to the Financial Planning & Analysis modernization program and enterprise-wide implementation of Anaplan.

Requirements

Extensive experience with change management and transformational initiatives.
Strong understanding of change management principles and methodologies.
Extensive experience interacting with senior executives and managing relationships with key contacts inside and outside the Bank.
Ability to deliver results in a fast-paced, challenging, and dynamic business environment.
Ability to break a problem into logical parts with structured thinking.
Superior leadership, interpersonal, and strategic influencing skills.
Proven ability to manage and develop a team.
Ability to work independently and as part of a leadership team.
Exceptional planning, analytical and problem-solving skills.
Highly developed relationship management skills to effectively manage relationships across the Bank, and with external vendors.
Exceptional presentation and written communication skills.
Excellent knowledge with MS Office including Word, Excel and PowerPoint.

Responsibilities

Develop and implement change management strategies to support the FP&A modernization program.
Collaborate with stakeholders to identify change impacts and develop adoption success plans.
Ensure alignment of change management activities with the overall program objectives.
Engage with finance and enterprise-wide business partners to understand their needs and concerns related to Anaplan implementation.
Facilitate communication and collaboration among stakeholders to support timely delivery and smooth transitions.
Provide regular updates, timely and appropriate escalations to the VP and other senior leaders on change management progress and challenges.
Design and deliver training programs to support the adoption of new processes and technologies.
Develop training materials and resources to ensure effective knowledge transfer.
Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
Develop and execute communication plans to keep stakeholders informed about change initiatives.
Create communication materials, including presentations, newsletters, and emails, to convey key messages.
Build and lead a high-performing change management team and foster an inclusive work environment that encourages collaboration and continuous improvement.