Communication and Change Management lead

Equifax • St. Louis, MO

6d • Hybrid

About The Position

Communication and Change Management Lead is responsible for creating and leading the execution of end-to-end Organizational Change Management and communication plans that will be instrumental in preparing leaders and employees to embrace and adopt changes resulting from various significant initiatives.

Requirements

• 5+ years of experience in organizational change management, including on large scale projects
• Expert knowledge of organizational change management principles, methodologies and change processes
• The ability to think and plan strategically as well as manage conflicting demands, urgent tasks, and changing priorities
• The ability to analyze various forms of data, synthesize information to anticipate future trends and consequences and create innovative and flexible plans

Nice To Haves

• Professional change management certification (i.e. CCMP, Prosci, etc.)
• Agile or SCRUM certification
• Project management knowledge and experience
• Organizational skills to prioritize, manage and integrate work plans for a variety of projects

Responsibilities

• Conducting organizational change management assessments and building organizational change management plans for initiatives that create transformational change in our organization.
• Conducting and coordinating the activities required in the change management plan, including stakeholder engagement, communication, training, readiness tracking, knowledge transfer and various forms of learning and education
• Identifying resistance gaps and developing solutions to address; partnering with senior leadership to eliminate barriers and ensure execution of key change management plans; aligning people, processes, and platforms to drive delivery of change management plans
• Drives awareness of organizational change management programs by leading the measurement, tracking, and reporting of project plan progress; developing reporting strategies and key performance indicators (KPIs); creating status overview summaries of projects for senior leadership review; and presenting initiatives to steering committees and executives
• Support building organizational change management capability by fostering the development of change management skills in a network of Change Champions from across the organization.
• Working collaboratively with the Senior Director, Strategy and Transformation on initiatives that build the profile of the Organizational Change Management practice across Equifax.
• Working collaboratively with PMO team, supports the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities and demonstrating adaptability and supporting continuous learning
• Proactively identify risks to successful change adoption and working collaboratively to develop and implement appropriate responses; identifying and addressing opportunities for process improvements (for example, training, documentation)
• Partnering with key stakeholders within the department, including business partners, program and project managers, process improvement specialists and technology subject matter experts, on organizational change management work.

Benefits

• comprehensive compensation and healthcare packages
• 401k matching
• paid time off
• organizational growth potential through our online learning platform with guided career tracks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed