Director, Certifications

OpenAI

3h•$239,400 - $335,000

About The Position

OpenAI’s certification initiative is a major strategic program that spans multiple parts of the company. The Director of Certifications will own this initiative as a company-level program across Product, Customer Education, GTM, and Partnerships. This role is responsible for defining the architecture, operating model, and long-term trajectory of OpenAI’s certification program. You will set vision for how OpenAI certifications are structured, how they integrate with product capabilities, and how the system scales to reach millions of learners while maintaining credibility and rigor. The role requires operating across all of OpenAI to build a coherent certification system that reflects real product capability. The role reports to the Head of Customer Readiness and works closely with leaders across Product, GTM, and Partnerships.

Requirements

Have led large, cross-functional strategic initiatives involving product, education, and go-to-market teams
Are comfortable defining new programs where the operating model does not yet exist
Can influence multiple teams and senior leaders without direct authority
Enjoy working at the intersection of technology, education, and workforce transformation

Nice To Haves

Experience leading high-impact, high-visibility cross-functional programs
Experience building for developer or technical audiences
Experience leading large-scale learning or credential systems
Experience working closely with product teams on customer-facing tools
Familiarity with developer platforms, AI systems, or emerging technology ecosystems

Responsibilities

Own the certification initiative as a strategic program
Lead the development of OpenAI’s certification system as a company-wide initiative.
Define the program’s structure, roadmap, and operating model.
Ensure that certifications evolve alongside OpenAI’s rapidly developing products.
Define how AI capability is measured
Develop frameworks for evaluating practical AI capability using OpenAI products.
Ensure certifications measure real workflows and product usage rather than theoretical knowledge.
Translate product capabilities into meaningful certification pathways.
Shape product integration
Partner closely with product teams to ensure certification systems integrate with OpenAI’s platform and learning tools.
Influence product features that support learning, evaluation, and skill development.
Ensure certifications remain tightly aligned with real product capabilities.
Build a scalable certification system
Design a program architecture capable of reaching millions of learners while maintaining credibility and signal value.
Ensure certification pathways integrate with OpenAI learning programs and educational initiatives.
Establish systems that allow certification programs to scale globally.
Drive cross-company alignment
Operate across Product, GTM, Customer Education, and Partnerships to align strategy and execution.
Ensure certification initiatives reinforce enterprise adoption and workforce readiness.
Build shared understanding across teams of how certification programs support OpenAI’s broader mission.