About The Position
The Director, Global Operations – LA28 Olympic Games is an operational leader within On Location’s Olympic delivery organization. The role orchestrates cross-functional hospitality operations, aligning functional disciplines, venue teams, and external stakeholders around a unified Games-time strategy. It drives operational readiness across the Carson Sports Park, Long Beach venues, Anaheim Center Olympic sports venues, and off-venue hospitality locations, supporting delivery for clients, partners, and stakeholders throughout the LA28 Olympic Games. The Director leads planning and execution of the Advance Venue Team and integrated operational plans, coordinating venue operations, hospitality delivery, transportation, and last-mile functions. The role builds partnerships with LA28 functional teams and coordinates venue requirements with hospitality and front-of-house leads. It also provides operational leadership for health, safety, and security readiness, working with On Location, LA28, and venue security stakeholders on protocols, access, credentials, emergency response, incident escalation, training, and preparedness. The position also supports planning and execution of off-venue hospitality locations, integrating them with venue operations, transportation, staffing, and guest experience standards. The role requires a seasoned operator experienced in complex, high-pressure global events, strong communication and leadership skills, and the ability to commit to a full-time role in the Los Angeles host city market. The posting lists an annual hiring range of $105,000 to $140,000, with compensation dependent on qualifications and other factors.
Requirements
- At least 10 years of progressive experience in large-scale event operations or hospitality management.
- Demonstrated success delivering high-touch, high-complexity hospitality programs under intense operational pressure.
- Advanced proficiency in Excel, PowerPoint, and operational reporting tools.
- Exceptional communication and leadership skills, including the ability to influence senior executives, external partners, and large operational teams.
- Right to live and work in the USA, specifically in the Los Angeles host city market.
- Ability to commit to a full-time role.
Nice To Haves
- Experience in global sporting events, major live events, or premium hospitality environments.
- Bachelor’s degree in a relevant field of study.
- Prior experience supporting Olympic Games or mega-scale international events.
- Familiarity with Olympic operational structures, venue operations, and accreditation frameworks.
- Strong knowledge of the Los Angeles sports, entertainment, and hospitality landscape.
- Existing relationships with Los Angeles-based vendors, venues, and workforce partners.
Responsibilities
- Lead strategic planning, deployment, and execution of the Advance Venue Team for LA28 competition venues, including venues in the Carson Sports Park, Long Beach, and the Anaheim Center.
- Develop and implement integrated operational plans that align venue operations, hospitality delivery, and transportation requirements.
- Coordinate last-mile functions to ensure they are aligned, prepared, and ready for Games-time conditions.
- Build and maintain operational partnerships with LA28 functional teams to support collaboration across venue operations and security.
- Coordinate with Platinum Groups, Packages, Services, Stakeholder, and front-of-house functional leads to align venue requirements for hospitality products.
- Provide operational leadership for the health, safety, and well-being of On Location staff, guests, and partners at venues and off-venue hospitality locations.
- Coordinate with On Location Security and Risk Management, LA28 Security, and venue stakeholders on security protocols.
- Support on-site security planning, including access control, credentialing coordination, emergency response procedures, and incident escalation frameworks.
- Integrate health and safety standards, training materials, and operating procedures into workforce onboarding and Games-time operations.
- Partner with Security and Workforce teams on on-site training and preparedness, including tabletop exercises, briefings, and venue walk-throughs.
- Support planning and execution of off-venue hospitality locations that complement the in-venue hospitality strategy.
- Integrate off-venue sites with venue operations, transport flows, staffing, and guest experience standards.
Benefits
- Comprehensive benefits package, including health care, retirement, vacation, and other paid time off.
- Performance incentives aligned with key Olympic milestones and delivery objectives.
- Growth and developmental opportunities.
- Competitive compensation, commensurate with experience.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
