Sr Coordinator, Platinum Access - LA28 Olympic & Paralympic Games

TKO Group Holdings, Inc•Los Angeles, CA

4d•$56,250 - $75,000

About The Position

The Senior Coordinator, Platinum Access supports custom program business development for the Olympic and Paralympic Games within On Location’s Platinum Access and Enterprise Partnership teams. The teams curate, sell, and manage programs for corporate buyers, high-net-worth individuals, sponsors, national federations, licensees, suppliers, donors, other National Olympic Committee stakeholders, International Federations, rightsholder affiliates, and host cities or organizing committees. The role supports business development by improving CRM, pipeline management, and on-site delivery processes through technology and sales enablement tools. It may also support Global Operations in delivering contractual program elements. The coordinator collaborates with Technology, Data, Direct Sales, Marketing, Games Services, and other functional areas. The position provides operational, business development, account management, and program delivery support. Responsibilities include maintaining tools and records across CRM, pipeline, inventory, and revenue reporting systems; helping identify client needs and develop tailored experiences; supporting proposal and contract processes; and assisting with budgets and expense management. The role may take on-site assignments for individual programs and contribute to process improvement, team training, event communications, and post-event reviews. The role requires schedule and travel flexibility, including possible nights, weekends, holidays, international travel, extended periods working from host-city offices, and continuous travel during major rightsholder events. Expected travel is approximately 15–20% annually, with 1–2 months of continuous travel during rightsholder events. Compensation is listed at $56,250–$75,000 annually, commensurate with experience, with a benefits package.

Requirements

Bachelor’s degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience.
At least 2 years of experience in a management position; B2B or travel and hospitality experience is preferred.
Proficiency in Salesforce, Keynote, Microsoft Office applications—particularly Excel, Outlook, and PowerPoint—and Adobe applications—particularly InDesign and Photoshop.
Fluency in English, both oral and written.
Ability to adapt work and travel schedules and travel internationally when required.
Expected travel of approximately 15–20% annually, including 1–2 months of continuous travel during rightsholder events.

Nice To Haves

Proven ability to build and maintain client relationships and manage complex corporate accounts.
Experience with B2B, corporate groups, high-touch guest services, experience execution, or event operations.
Hands-on ability to execute customized and curated solutions for B2B and/or corporate clients.
Understanding of entertainment industries, including sports, fashion, culinary, and other cultural verticals.
Strong interpersonal, collaborative, oral, written, and presentation skills.
Creative, innovative, and strategic thinking, with time-management, organizational, and supervisory skills and the ability to work in a high-pressure, deadline-driven environment.
Ability to balance creative thinking with practical logistical expertise.
Ability to use resources efficiently, multitask, and organize information effectively.
Attention to accuracy, including under pressure, and effectiveness in a fast-paced, deadline-driven environment.
Ability to prioritize critical tasks and manage competing priorities while maintaining productive workflow.
Commitment to self-development and finding better ways to achieve personal and professional goals.
Active listening, flexibility, and adaptability to understand what drives results.
Comfort working and traveling in an international environment.
Experience with international events, Olympic Games, World Cup, major sporting events, or the travel and hospitality industry.
Fluency in languages other than English is a plus.

Responsibilities

Provide general support to the Platinum Access, Stakeholder/Enterprise Partnerships, and Global Operations teams as needed.
Establish and implement technology-based initiatives to improve efficiency and streamline operations.
Lead onboarding and training for new employees and new processes or technologies.
Manage Platinum Access team expenses.
Maintain working relationships with functional areas and assist with related projects.
Maintain knowledge of commercial and stakeholder/affiliate offerings and inventory, the Platinum Access Collection, LA28 venues and event schedules, and relevant cultural experiences and local interests.
Write and distribute event-related communications to applicable staff.
Support pipeline management, CRM, and point-of-sale tools and systems.
Help identify client hospitality requirements, cultivate relationships, and develop revenue opportunities and tailored product and program solutions.
Build and manage event budgets during ideation and curation, with oversight from management and relevant functional areas.
Author, edit, help design, and/or produce proposal materials.
Support contracting, including negotiations, escalations, approvals, and signatures, and help secure favorable market rates for guest experiences.
Support the development and delivery of RFIs, RFPs, and other responses to client briefings when required.
Establish and implement CRM and pipeline management processes using technology and tools.
Maintain client records in Salesforce and Airtable, inventory records in Optimo, TPS, Secutix, and other implemented systems, and lead revenue reporting with the data team using Omni.
Support research, organization, writing, editing, design, and production of account-management materials, including executive summaries and case studies.
Take on-site roles in delivering individual programs as requested by Global Operations.
Assist with developing, documenting, and implementing procedures, systems, and operational efficiencies.
Participate in team and leadership meetings, provide process-improvement feedback, and take part in post-event and process-review meetings.
Reconcile monthly expenses and/or event budgets as needed.
Promote continuous quality improvement and maintain a customer-first perspective across the event journey.
Model company values, encourage creativity and innovation, and collaborate and communicate extensively across teams and workstreams.
Travel for work as required, including possible international travel, extended hours, nights, weekends, holidays, and extended periods in host cities.