Director, Capacity Building and Investment Impact (Chicago / Hybrid)

Feeding America • Chicago, IL

3d • Hybrid

About The Position

The Director, Capacity Building and Investment Impact leads the design, implementation, and continuous improvement of evaluation approaches that demonstrate the effectiveness and impact of Feeding America’s grantmaking and capacity-building services. The role advances enterprise-wide measurement, learning, and evaluation strategies by integrating self-assessment, evaluation, and grantmaking data into a comprehensive understanding of impact. The Director translates findings into actionable insights that strengthen organizational learning, strategic decision-making, resource allocation, and donor stewardship.

Working collaboratively with staff, donors, network members, and other stakeholders, the Director ensures that impact measurement is rigorous, practical, and aligned with organizational and network priorities. The position is based out of Feeding America’s Chicago office. Employees can work in the office an average of two to three days a week when not traveling for work, and work from home on other days. Employees also have access to a 30-day “work anywhere” program during each calendar year, which can be combined with PTO and/or holidays.

Requirements

• At least 8 years of experience in strategy, organizational learning, impact evaluation, or related work in a nonprofit or philanthropic environment.
• Ability to process large amounts of complex information and present concise conclusions to inform decision-making.
• Demonstrated experience with quantitative and qualitative data collection, synthesis, analysis, and data management systems and technology solutions.
• Proven ability to turn data into actionable insights and develop strategic recommendations.
• Demonstrated experience leading and managing complex projects involving multiple stakeholders, partnerships, and initiatives.
• Strong written and verbal communication skills, including the ability to create original content and adapt content for multiple audiences and settings.
• Ability to navigate ambiguity, exercise sound judgment, and adapt effectively in an environment of growth and change.
• Demonstrate the listed leadership competencies: fostering an enterprise mindset; fostering an open and supportive environment; leading with accountability; collaborating internally and externally; focusing on people and teams; managing organization and business complexity; and communicating with impact and influence.

Nice To Haves

• Advanced education or equivalent experience in a related field, such as public policy, statistics, analytics, public administration, or social work.
• Proficiency with statistical software, data visualization tools, or survey platforms such as R, SPSS, Tableau, Power BI, or Qualtrics.
• Experience using the Kirkpatrick Model to evaluate the effectiveness of training, learning, or capacity-building services.

Responsibilities

• Lead the design, implementation, and continuous improvement of an organization-wide impact measurement framework for grantmaking and capacity-building services, including learning questions, outcomes, indicators, and methods aligned with strategic priorities.
• Establish measurement standards and feedback approaches for grant opportunities in collaboration with subject matter experts, fundraising colleagues, donors, and network members.
• Serve as an internal subject matter expert and strategic advisor on evaluating capacity-building services, establishing consistent evaluation standards, tools, and processes to measure member experience, learning, behavior change, organizational capacity, and longer-term results.
• Direct the strategy and coordinated execution of network member self-assessments, including design, validation, analysis, reporting, and ongoing refinement.
• Design mixed-method evaluation plans that integrate quantitative and qualitative data and reflect the perspectives and experiences of network members and people facing hunger.
• Analyze and synthesize findings across grants and capacity-building services to identify patterns, gaps, promising practices, and opportunities for continuous improvement.
• Translate complex evaluation findings into actionable insights, dashboards, reports, and presentations for network members, staff, executive leaders, board audiences, and donors.
• Guide responsible use of self-assessment and evaluation data in resource allocation, service prioritization, and member support, with attention to fairness, inclusion, transparency, and appropriate interpretation.
• Provide strategic leadership in establishing an organization-wide grantmaking approach, including frameworks, standards, tools, and processes for consistent, high-quality grants to the network.
• Serve as a strategic thought partner on evaluation and impact measurement in capacity-building services and knowledge management frameworks and processes.
• Build evaluation capacity across teams through consultation, practical tools, and guidance on outcomes, indicators, data collection, analysis, and use of learning.
• Manage evaluation projects and external partners as needed, ensuring scope, deliverables, budget, timelines, data quality, and stakeholder expectations are defined and met.

Benefits

• Flexible work environment, with an average of two to three days per week in the office when not traveling and the remaining days working from home.
• 30-day “work anywhere” program each calendar year, which can be combined with PTO and/or holidays.
• Regular merit increases and step promotions offer opportunities to progress through salary ranges.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed