Director Business Systems
About The Position
At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About the Role Title: Director, Business Systems Department: Business Systems Reports To: VP of IT Location: Pacific Time Zone Position Overview Platform Science is seeking a seasoned Director Business Systems to lead our global NetSuite and Salesforce ecosystems. This is a hands-on leadership role at the intersection of systems architecture, process optimization, and cross-functional collaboration. You will own the full lifecycle of our core platforms—from strategy to administration—while leading a global team of administrators and analysts. As the SME across NetSuite and Salesforce, you will drive the Lead-to-Cash process including CPQ, CLM, AR/AP automation, PLM, and billing. This role combines deep technical execution with executive influence.
Requirements
- 7+ years in Business Systems or IT
- Deep expertise in NetSuite or Salesforce (experience with both preferred)
- Proven success leading complex implementations
- 3+ years managing global teams
- Experience with Lead-to-Cash processes (CPQ, CLM, billing, etc.)
- Experience with integration platforms (Boomi preferred)
- NetSuite: SuiteScript, SuiteFlow, ARM, multi-subsidiary
- Salesforce: Sales Cloud, CPQ, Service Cloud, Apex, LWC
- Integration: REST/SOAP APIs, iPaaS tools
- Data: Snowflake or similar, data modeling
- Project Management: Agile/Scrum, Jira, Asana
- Strong executive communication skills
- Ability to influence cross-functional stakeholders
- Experience driving organizational change
- Thrives in fast-paced environments
Nice To Haves
- NetSuite or Salesforce certifications
- Boomi certification
- Experience with Snowflake
- Familiarity with SOC 2, NIS2 compliance
- Experience in post-acquisition environments
Responsibilities
- Platform Leadership & Architecture Serve as primary SME and strategic owner for NetSuite (ERP) and Salesforce (CRM)
- Architect scalable solutions across the Lead-to-Cash lifecycle
- Define platform standards, governance, and integration design patterns
- Translate business needs into technical roadmaps
- Balance short-term delivery with long-term scalability
- Team Management & Development Lead a global team across NA, LATAM, and EU
- Set performance expectations and coaching plans
- Build a high-accountability, collaborative culture
- Partner with HR and IT leadership on hiring and team scaling
- Implementations & Integrations Lead end-to-end implementations and enhancements
- Manage integrations (Boomi, Snowflake, Zoom, TalkDesk, etc.)
- Oversee data migration, testing, and deployment
- Drive change management and adoption
- Process Optimization Improve workflows across Finance, Sales Ops, Supply Chain, and PLM
- Lead business analysis and future-state design
- Ensure audit readiness and compliance
- Build reporting and analytics for leadership insights
- Operations & Support Own system health, releases, and user administration
- Resolve complex system issues
- Manage vendors and licensing
- Maintain roadmap and backlog prioritization
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
251-500 employees
