Director, Business Strategy
About The Position
About Capital One Canada. For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you! About the Role You will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue, that is poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda, with the right leadership in place.
Requirements
- 5+ years of leading analytical, process and product teams
- 5+ years of leading a cross functional team of 8+ reports
- 5+ years of experience working in an Agile environment
Nice To Haves
- Bachelor’s Degree or equivalent experience
- A deep understanding of product economics and PNL experience
- High level of intellectual curiosity and comfort with ambiguity
- Can collaboratively drive teams and stakeholders with disparate goals
- Able to present to executive management often and in a compelling manner on key KPIs and results
Responsibilities
- Develop business strategies that will drive growth, profitability, and customer success for Capital One in the face of shifting consumer and regulatory behavior.
- A proven track record of decision making and problem solving based on analytics.
- The passion to ensure our terms are mission aligned and unassailable in the market.
- Have an ownership mindset, and strategic planning with a 6-24 month horizon.
- Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management.
- Drive a roadmap of continuous improvement while ensuring critical business processes continue to be invested in through PDCAs.
- Manage and develop a cross functional team of analysts, process managers and product.
- Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One.
- Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise.
- Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
Benefits
- Hybrid work environment, with 3 days in the office.
- One-time, Work From Home allowance
- Head office located conveniently across the street from Union Station.
- Full coverage for spouses, domestic partners, and dependents.
- Up to $3000 in mental health coverage
- Up to $5000 in tuition subsidies per year
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
