Director, Business Strategy and Global Role Lead

Microsoft•,

1d•$130,900 - $272,300

About The Position

The Director, Business Strategy and Global Role Lead will drive partner enablement, technical competency, and business growth across enterprise global channels. The role creates clarity in role expectations, supports strategic alignment, and ensures operational excellence across segments and geographies within Global Partner GTM, Programs, & Operations. This organization brings together go-to-market strategy, programs, and platforms to accelerate growth and improve partner experience across partner segments. The position develops global role strategy and execution frameworks aligned to Microsoft Global Partners business priorities; drives scalable operational models and measurable business outcomes; and optimizes partner-facing programs, readiness, incentives, and enablement resources. It also gathers field and partner insights, promotes technical skilling and certifications, provides growth-enablement tools, and facilitates global knowledge sharing. Success measures include adoption of role guidance and playbooks, community participation, strategic initiative adoption, effective investment utilization, and technical-skilling growth.

Requirements

Bachelor's degree in Business Administration, Marketing, Finance, Engineering, or a related field and 5+ years of experience in business consulting, sales, sales operations, IT, account management, business development, marketing, IT field sales, or a related field, or equivalent experience.
6+ years of experience in near-term strategy (two years out), management consulting, sales, or finance.
Ability to work across teams in ambiguous and changing environments and to lead program virtual teams or workstreams aligned to shared goals and measures.
Excellent listening, partnering, collaboration, communication, and influencing skills across global teams.
Data-driven decision-making skills and experience using insights.
Ability to work in a dynamic, complex, cross-functional, and highly matrixed environment.
Self-starter with strong organization, attention to detail, prioritization, and project-management skills, able to create and deliver scalable plans and drive measurable results.
Engagement and storytelling skills, with a focus on partner experience, advocacy, and understanding how partner experience links to business success.
Demonstrated experience proposing, creating, and managing executive-level proposals and presentations.
Ability to interact confidently with senior leaders, present and clarify project or program concerns, respond to difficult questions and pushback, and maintain an executive demeanor in high-pressure situations.

Nice To Haves

Master's degree in Business Administration or a related field and 5+ years of experience in marketing, strategy, sales, sales leadership, program management, project management, business planning, consulting, banking, finance, economics, and/or a partner organization; or a bachelor's degree in Business, Finance, Economics, Computer Science, or a related field and 7+ years of such experience; or equivalent experience.
7+ years in a customer- and/or partner-facing role, ideally engaging varied audiences such as customers, ISVs, SIs, start-ups, MSPs, strategy, marketing, or business development.
5+ years working directly with a partner ecosystem, providing business and technical guidance, and securing commitment to use business solutions.
Proven experience in partner management, business development, or global sales enablement.
Strong strategic thinking and operational execution skills.
Passionate, results-driven, and organized approach.

Responsibilities

Develop and deliver global role strategy, guidance, and execution frameworks aligned to business priorities across segments and geographies.
Inspire global communities, embed accountability, and establish scalable operating models that produce measurable business outcomes.
Optimize partner-facing programs, readiness, incentives, and enablement resources to improve productivity, pipeline velocity, and revenue impact.
Establish role expectations, success metrics, playbooks, and documentation for consistent global execution.
Drive adoption of standardized processes, KPIs, and operational models across segments and channels.
Align segment and channel priorities around roles, responsibilities, and performance measures.
Gather insights from partners and internal communities to inform go-to-market priorities and investment decisions.
Promote certifications, advanced training, and continuous skill development for partners and internal teams.
Work with Sales, Strategy, and Operations teams to deliver scalable programs, incentives, and enablement frameworks.
Lead global knowledge-exchange forums and communities to share best practices and improve deal execution.
Drive adoption of deal-execution standards, specialization attainment, and role-specific programs.
Support effective use of partner-enablement investments and measure return on investment.
Increase technical-skilling and certification completion beyond baseline requirements.