Director, Business Solutions - Distribution Finance

National Life Insurance • Addison, TX

3d • Onsite

About The Position

The Director, Business Solutions leads National Life Group’s newly established Distribution Finance Business Solutions team, which supports commissions, debt, sales, and incentives through analysis and the development of data, reporting, analytics, process, and system-enabled solutions. The team’s work aims to improve and scale the selling customer experience through effective use of data and technology. The position also provides leadership oversight for a business-critical weekly agent payroll process averaging approximately $20 million in compensation each week, ensuring timely and accurate execution and mitigating operational, financial, and reputational risk.

The director sets the team’s strategy, priorities, standards, and operating model, and leads and develops a team of six. Working across Distribution, Finance, IT, and other internal and external stakeholders, the role facilitates consensus and decision-making, aligns perspectives, and represents the business in solution development and delivery. The position calls for a strong people and team builder with an operational mindset, sound judgment, cross-functional partnership skills, business-technology acumen, and awareness of relevant industry practices and regulatory standards.

The role currently follows an onsite schedule of four days per week during core days, which are Monday through Thursday. The work schedule type and core days may change with advance notification and manager discretion. National Life Group does not offer visa sponsorship for this position.

Requirements

• Bachelor’s degree and 14 or more years of related experience; or an advanced degree and 11 or more years of related experience; or 18 or more years of total equivalent work experience.
• Demonstrated people leadership experience, including responsibility for developing and managing team members.
• Experience analyzing complex business information, clarifying requirements, and developing data, reporting, analytics, process, or system-enabled solutions.
• Experience supporting business systems and partnering with technology teams to address business requirements and system needs.
• Experience developing reporting, dashboards, or analytics solutions using Tableau.
• Demonstrated ability to build effective cross-functional relationships and work with stakeholders to translate business needs into scalable solutions.
• Use approved AI tools where appropriate, remain open to AI-enabled ways of working, validate AI-generated content, maintain accountability for work products, and use AI responsibly in accordance with company policies.
• For AI-forward roles, identify practical AI opportunities; create effective prompts, workflows, controls, and human-in-the-loop review processes; critically evaluate AI outputs; partner with relevant stakeholders on responsible adoption; and model responsible, human-centered AI use.

Nice To Haves

• Experience with Databricks.
• Experience with Alteryx.

Responsibilities

• Build, lead, and develop the Distribution Finance Business Solutions team responsible for data, reporting, analytics, and system-enabled business solutions.
• Establish and execute the team’s strategy, priorities, standards, operating model, and scalable processes in alignment with Distribution Finance needs.
• Lead analysis of complex business needs, processes, and data across commissions, debt, sales, and incentives to clarify requirements, identify issues and opportunities, and develop effective solutions.
• Lead the development of reporting, dashboards, self-service analytics, and AI-enabled capabilities for Distribution Finance and its stakeholders.
• Provide leadership oversight for the weekly agent payroll process, establishing accountability and ensuring the team has processes, controls, and support for timely and accurate execution.
• Partner with IT on business requirements, solution design, enhancements, production issue resolution, testing, release validation, and business approval of supported solutions.
• Facilitate consensus and decision-making across internal and external stakeholders, align perspectives, and represent the business in solution development and delivery.
• Establish controls and support processes that promote the accuracy, consistency, reliability, and effective use of data and business solutions.
• Consider relevant industry practices and maintain an understanding of relevant regulatory standards when setting priorities, evaluating solutions, and guiding the team’s work.
• Hire, develop, coach, and manage team members, establishing clear expectations and accountability while building the capabilities of the newly established team.
• Perform other duties as assigned.

Benefits

• Benefits begin on day one and are described as flexible and customizable to the employee’s and family’s needs.
• The total compensation package may include medical, financial, and other benefits.
• 401(k) eligibility.
• Paid time off benefits, including vacation and sick time.
• Parental leave.
• Potential eligibility for discretionary annual incentive programs, subject to program rules.

What This Job Offers

• Job Type: Full-time
• Career Level: Director