INGENYX- Director BizApps

Teleflex•Templeton, MA

6d•$175,800 - $225,000

About The Position

The Director, Business Applications & Business Partnership is a senior IT leader reporting directly to the CIO and serving on the IT leadership team. This role leads Ingenyx’s global business applications function and translates business priorities into reliable, scalable technology capabilities that support manufacturing performance, operational excellence, and profitable growth. The Director leads a team of five professionals—two Business Applications Engineers and three IT Business Partners—and serves as the CIO’s principal partner for the business applications portfolio, cross-functional planning, and execution. The position calls for technical fluency, particularly with IFS ERP, alongside executive communication, relationship management, organizational leadership, and accountability for measurable outcomes. The Director owns the strategy, roadmap, lifecycle, support model, and service performance for IFS ERP and associated business applications, including HRIS, expense management, commercial and reporting tools, and integrations. The role partners with the IFS implementation system integrator and other vendors across implementation, stabilization, optimization, and ongoing enhancement. It also governs demand and investment prioritization, delivery methods, access controls, incident and change management, vendor relationships, budgets, and stakeholder communications. The Director supports business growth, acquisitions, site expansion, and transformation initiatives through application readiness, integration planning, and organizational change management.

Requirements

Demonstrated leadership of enterprise business applications teams, including direct people management, mentoring, prioritization, and accountability for outcomes.
Substantial experience with ERP platforms and related applications.
Strong working knowledge of IFS ERP or directly relevant hands-on IFS implementation or support experience is strongly preferred.
Experience supporting manufacturing business processes in a multi-site organization.
Working knowledge of software development and project delivery methodologies and disciplined change management.
Proven ability to build business cases, rank competing investments, communicate value and trade-offs, and engage credibly with senior executives and functional leaders.
Excellent written, verbal, presentation, stakeholder management, analytical, and problem-solving skills, with strong ownership and sound judgment.

Nice To Haves

Experience with IFS Cloud or relevant IFS ERP modules in manufacturing and supply chain operations.
Medical device or other regulated manufacturing experience.
Knowledge of HRIS, expense management, commercial platforms, Power Automate, Excel, SQL, and enterprise data and integration concepts.
Exposure to quality systems, validation, audit readiness, and regulated/GxP IT processes.
Experience supporting international locations and working across cultures and time zones.

Responsibilities

Act as a trusted adviser and strategic extension of the CIO, helping shape IT priorities, operating plans, leadership decisions, executive presentations, and cross-functional initiatives.
Communicate risks, trade-offs, options, investment needs, and progress in a concise, decision-oriented manner.
Build partnerships with leaders in Manufacturing, Supply Chain, Finance, Quality, Regulatory, Commercial, Human Resources, and other functions across Ingenyx locations.
Establish an integrated operating model for IT Business Partners and Applications Engineers.
Plan capacity, allocate resources, maintain service discipline, and develop talent depth and succession readiness.
Establish a collaborative, accountable, service-oriented culture focused on communication, continuous learning, and continuous improvement.
Own the strategy, roadmap, lifecycle, support model, and service performance for IFS ERP and associated business applications and integrations.
Apply functional and technical knowledge of IFS ERP, including business processes, configuration, integrations, security, release management, and support requirements.
Partner with the IFS implementation system integrator and other vendors on implementation, stabilization, optimization, and ongoing enhancements across global manufacturing operations.
Keep applications, interfaces, and data flows reliable, scalable, controlled, and aligned with business processes and applicable quality and regulatory requirements.
Create and govern transparent intake and prioritization for application enhancements, defects, projects, and business process improvements.
Develop business cases and communicate technology investment value in operational, financial, risk-reduction, and user-experience terms.
Maintain an integrated applications roadmap and investment recommendations that balance transformation, daily operations, resource capacity, and enterprise priorities.
Track outcomes after implementation and communicate delivery performance, adoption, and benefits to executives and the CIO.
Ensure disciplined change control, configuration management, user acceptance testing, regression testing, release verification, and production readiness.
Oversee application access administration in accordance with access policies, security controls, segregation-of-duties requirements, and approval procedures.
Ensure responsive incident, problem, and request management, including vendor escalation, root-cause resolution, end-user guidance, and knowledge documentation.
Promote standardization and improvement in workflows such as order-to-cash and procure-to-pay, and establish meaningful service and business satisfaction metrics.
Own application vendor and service-partner relationships.
Contribute to application budgets, forecasts, contracts, resource planning, and investment decisions with the CIO.
Communicate with stakeholders through business reviews, roadmap discussions, change communications, and executive-ready status and risk reporting.
Support business growth, acquisitions, site expansion, and transformation through application readiness, integration planning, and organizational change management.