Director, Business Analysis

Morgan Stanley•New York, NY

4d•$158,000 - $165,000•Hybrid

About The Position

Morgan Stanley Services Group, Inc. is seeking a Director, Business Analysis in New York, New York to participate in all phases of the Agile lifecycle, including working with the Product Owner to understand business requirements, refining and grooming JIRA user stories, and coordinating design discussions and end to end testing. Analyze functional and technical requirements, document with use cases, wireframes, data flow diagrams, sample reports, or other similar artifacts. Collaborate with key stakeholders from business, technology, UX, risk, legal and compliance to elicit requirements. Act as the interface and advocate between the business users and the development teams. Proactively identify and address issues to full resolution and providing status updates on progress. Conduct review sessions with the various stakeholders on the artifacts. Highlight risks and issues during the software development lifecycle. Telecommuting permitted up to 2 days per week.

Requirements

Master’s in Information Systems, Computer Engineering, or a related field of study
Three (3) years of experience in the position offered or three (3) years as an Associate, Manager, Analyst, or a related role
Three (3) years of experience with Agile/Scrum delivery, including sprint planning, backlog refinement/grooming, sprint reviews, and retrospectives
Three (3) years of experience translating business needs into functional and technical requirements, including documenting use cases, user journeys/flows, and non-functional requirements
Three (3) years of experience producing analysis and design artifacts, including process flows, data flow diagrams, and interface and API specifications
Three (3) years of experience using Visio, Excalidraw, or Gliffy
Three (3) years of experience coordinating end-to-end testing activities, including writing test scenarios/cases, supporting SIT/UAT, triaging defects, and validating fixes through to closure
Three (3) years of experience running reviews and walkthroughs, and maintaining clear status reporting
Three (3) years of experience using Jira to create and refine user stories, define acceptance criteria, and manage epics and features
Three (3) years of experience tracking defects, risks, and dependencies
Three (3) years of experience using Atlassian Confluence to organize and maintain project documentation, including technical scripts, datasets, and support artifacts
Two (2) years of experience querying and validating data to support requirements and testing using SQL, including reconciling outputs and troubleshooting data issues across environments
Two (2) years of experience creating stakeholder-ready materials, including requirements decks, workflow walkthroughs, and release notes, using Microsoft Office, including Excel, PowerPoint, and Word
Two (2) years of experience using reporting and data visualization tools, including Microsoft Power BI and Tableau, to build and maintain dashboards and reports, define KPIs and metrics, perform ad hoc analysis, and communicate insights to stakeholders
Any amount of experience using AI-assisted tools, including Microsoft Copilot or GitHub Copilot, to accelerate documentation drafting, meeting summarization, creation of test cases and checklists, and code and query scaffolding
Any amount of experience using Microsoft Excel for analysis and delivery execution, including pivot tables, XLOOKUP or INDEX-MATCH, conditional formatting, basic charts, requirements traceability, UAT progress, and defect triage log
Any amount of experience creating executive-ready documentation and presentations using Microsoft PowerPoint
Any amount of experience using Dataiku to support data preparation and analytics
Any amount of experience working with enterprise data lakes (“datalake”) and lakehouse-style architectures
Any amount of experience with Snowflake

Responsibilities

Participate in all phases of the Agile lifecycle
Work with the Product Owner to understand business requirements
Refine and groom JIRA user stories
Coordinate design discussions and end-to-end testing
Analyze functional and technical requirements
Document requirements with use cases, wireframes, data flow diagrams, sample reports, or other similar artifacts
Collaborate with key stakeholders from business, technology, UX, risk, legal and compliance to elicit requirements
Act as the interface and advocate between the business users and the development teams
Proactively identify and address issues to full resolution
Provide status updates on progress
Conduct review sessions with various stakeholders on artifacts
Highlight risks and issues during the software development lifecycle