Director, Brand Health Tracking

Ipsos•Chicago, IL

3d•Hybrid

About The Position

Brand Health Tracking helps manage your brand on its growth journey, pulling together multiple data sources. You will benefit from richer insights. You want to grow your brand. In order to do so you want to understand why your brands are performing as they are and how they can improve. As a Director you are collaborative by nature, have an eagle-eye attention to detail and brilliant organizational skills. In this role, you will have the exciting responsibility of being a trusted partner to several leading technology and media companies. You will manage global qualitative and quantitative research projects and help our clients solve their business problems by leveraging multiple research methodologies. As a key leader, you will build team talents and create client loyalty and respect. You will work closely with senior team leaders to assure project accuracy and make sure that things stay on schedule. You also get to share your many creative and analytical skills with your bright, coachable, talented team members daily.

Requirements

You have a 4-year degree in a research related field
At least 2 + years’ experience (internships count)

Responsibilities

Manage the day-to-day responsibilities of several research projects from start to finish.
Help frame objectives, develop research design and sampling plans.
Create research instruments (surveys, discussion guides, screeners).
Analyze results and create final client deliverables.
Find operational efficiencies and drive them forward.
Collaborate with team members so that projects get done well and right: on time, on budget and on strategy for the client.
Apply the organizational grease it takes to keep the whole process moving seamlessly.
Develop an understanding of our clients’ business issues and the industries in which they operate.
Maintain and strengthen client relationships through our collective team greatness.
Become a trusted advisor to clients by understanding their big picture strategy and day to day needs.
Build team talents and create client loyalty and respect.
Assure project accuracy and make sure that things stay on schedule.
Share creative and analytical skills with team members daily.
Support the team through both functional, technical, and delivery means.
Act as an effective liaison with operations and other internal departments/external vendors.
Assist all aspects of research design and execution including solving for technical hurdles with the research.
Provide joint accountability for research quality and client satisfaction.
Effectively communicate project details/issues with internal stakeholders.
Learn methods & methodologies.
Continuously look for ways to add value, demonstrating the partnership aspect of the client relationship.
Help ready questionnaires and reports.