Director, Board Development

Beth Israel Lahey Health•Needham, MA

1d•$114,000 - $156,000

About The Position

The Director, Board Development reports directly to the Division Vice President, Philanthropy. The role provides staff support for board development efforts involving Beth Israel Lahey Health (BILH) community hospital boards, with a primary focus on volunteer leadership boards, board leadership, and board committees. The Director supports board chairs and vice chairs, coordinates board meetings and communications, and manages nomination, candidate outreach, and onboarding processes. The role also supports board governance and committee operations, promotes board diversity and inclusion, and identifies opportunities for board member leadership and engagement. In partnership with Enterprise Philanthropy, hospital leadership, and other teams, the Director provides governance resources, guidance, training, and coordination to help increase board effectiveness. The position also administers the web portal used to store and distribute board and committee materials, maintains accurate portal information, and provides training and technical support to board and staff users. Beth Israel Lahey Health requires staff to be vaccinated against influenza as a condition of employment.

Requirements

Bachelor's degree required.
Five to eight years of related work experience required in Philanthropy/Development, preferably in a healthcare environment.
Experience with or knowledge of nonprofit governance structures and processes.
Experience with computer systems, including web-based applications and some Microsoft Office applications such as O365, Outlook, Word, Excel, or PowerPoint.
Solid volunteer management experience and demonstrated ability to engage and successfully utilize volunteers in achieving fundraising goals.
Ability to make decisions guided by precedents, policies, and objectives, including recommendations affecting a department or functional area.
Ability to solve complex, varied, and often non-recurring problems using staff input and innovative, creative, and Lean diagnostic techniques.
Ability to set goals and priorities for functional areas and make recommendations concerning department policies, practices, and programs.
Ability to communicate complex information effectively in writing and verbally in English to staff, management, and external customers, including addressing sensitive situations, resolving conflicts, negotiating, motivating, and persuading others.
In-depth knowledge of relevant concepts, practices, and policies, with the ability to apply them in complex and varied situations.
Ability to lead small projects or work groups, foster a collaborative and respectful team environment, and improve workflows.
Ability to lead operational initiatives that meet or exceed customer service standards and expectations in a timely and respectful manner.
Must meet the employer's influenza vaccination requirement as a condition of employment.

Nice To Haves

Knowledge of Raiser's Edge database.
Knowledge of Nasdaq's Board Vantage portal.

Responsibilities

Serve as a contact and provide support to chairs and vice chairs of volunteer leadership boards, including Boards of Trustees and advisory boards.
Help organize select board meetings, including preparing briefings and remarks, creating presentation content and slides, conducting follow-up, and coordinating with Philanthropy teams.
Prepare and send regular and special communications to board members about events, media alerts, and time-sensitive hospital and board news.
Partner with the Philanthropy Communications team to review and produce board- and board-member-related publications and materials.
Coordinate the board nomination process with the Division Vice President and Philanthropy Vice Presidents, Governance Committees, and Nominating Committees.
Partner with Prospect Research and Major Giving teams to identify and vet board candidates.
Conduct outreach to board candidates and design and execute onboarding, including introductory meetings, hospital tours, new leadership orientations, and the Annual Meeting of the Boards.
Execute strategies to promote board diversity and inclusion.
Manage governance efforts, particularly those related to board committees; maintain committee rosters and mandates, coordinate committee assignments, organize triennial governance reviews, staff periodic committee-chair meetings, and centrally coordinate committees.
Identify leadership and engagement opportunities for board members.
Oversee annual surveys and other activities requiring volunteer coordination and direction.
Manage a portfolio of board member prospects through periodic visits and other outreach to understand interests, support engagement, and foster a positive board experience.
Serve as the board development resource within a hospital division and partner with Enterprise Philanthropy and the broader board development structure on governance initiatives and board effectiveness.
Provide board development resources, templates, data, and best-practice guidance, and facilitate training and education for philanthropy staff and other stakeholders.
Administer the web portal used for board and committee materials and documentation, maintain accurate and current data, and train and provide technical support to board and staff users.
Support board leadership in executing board visions, goals, and activities; support committee leadership, particularly the Governance/Nominating Committee.
Coordinate board member engagement opportunities, including committee assignments, and manage the portfolio of board member prospects.
Partner with clinical unit presidents and senior management on select board meeting agendas, board communications, and board committee logistics and coordination.
Provide Philanthropy Vice Presidents with guidance and support for board nominations, onboarding, and member engagement.