Director, BioPharma Data Insights & Analytics Partnerships

Walgreens•Deerfield, IL

3d•Hybrid

About The Position

Leads strategic business development and revenue growth initiatives focused on commercializing Walgreens’ pharmacy data assets and analytics capabilities. Identifies and develops partnerships with pharmacy organizations and industry stakeholders, creating data-driven solutions that deliver client value and drive new revenue opportunities. Collaborates across Pharmacy, Analytics, Product, and Commercial teams to bring innovative offerings to market, negotiate strategic agreements, and advance data monetization strategies. Provides actionable insights that support business decision-making, operational excellence, and sustainable growth. The role leads the planning and execution of RWE/PRR/Insight Product distribution to biopharma clients, supports sales pipeline targets, and manages client onboarding and implementation. It coordinates client and internal stakeholders, assesses business performance and engagement risks, addresses implementation issues, and communicates onboarding timelines and user-support needs. The position serves as a subject matter expert for product operations and implementations, supports commercial proposal responses, and works with clients and product teams to identify growth opportunities and shape future product releases. The Director develops operational excellence measurement systems and KPIs for business-unit and account-level performance, oversees delivery risks and billable and sales targets, and leads, mentors, and develops direct or matrixed staff and cross-functional teams. The position is expected to travel up to 25% for business purposes.

Requirements

Bachelor’s degree and at least 8 years of experience; alternatively, a high school diploma/GED and at least 11 years of experience.
Proficiency in product execution, project management, biopharma RWE/commercial operations, implementing data/analytics applications for external audiences, partnership formation, process mapping, stakeholder management, and client success strategies.
Experience establishing and maintaining relationships with individuals at all organizational levels, including executives.
Expert understanding of biopharma R&D and drug commercialization lifecycles, with experience working with large biopharma clients and CROs.
Experience developing strategic initiatives aligned with business goals and budget.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Experience leading cross-functional teams through direct-report and/or matrixed arrangements.
Experience interacting with and influencing executive-level stakeholders.
Experience creating opportunities and leading initiatives that affect ROI and/or organizational profitability.
At least 5 years of experience contributing to workplace financial decisions.
At least 5 years of direct leadership, indirect leadership, and/or cross-functional team leadership.
Willingness to travel up to 25% of the time for business purposes, within state and out of state.

Nice To Haves

Master’s degree or MBA.
Lean Six Sigma training and testing.
Project Management Certification (PMP, PgMP, or CAPM) with practical application experience using Agile methodologies.

Responsibilities

Lead the planning and execution of RWE/PRR/Insight Product distribution to biopharma clients in support of sales pipeline targets.
Coordinate client business and technical contacts, project plans, and the master client onboarding operating model.
Support quarterly senior leadership planning sessions and assess business performance and risks for client engagements.
Partner with Commercial team members to explain operational model details in Insight/RWE product proposals.
Resolve implementation issues and establish client confidence in product deployment.
Serve as a primary subject matter expert for product operations and implementations for Walgreens commercial teams.
Manage internal and client expectations regarding product onboarding timelines and new user support.
Coordinate client needs with product capabilities before and after implementation to support client success and decision-making.
Identify growth opportunities with clients and collaborate with Biopharma product teams on future release roadmaps and product expansion.
Develop operational excellence measurement systems and core KPIs for business-unit and account-level performance reporting to biopharma leadership.
Lead direct or matrixed reports, initiatives, and cross-functional team members.
Improve the client onboarding process for Biopharma data, insight, and RWE services and products.
Keep billable and sales target goals on schedule and escalate delivery risks through appropriate channels.
Mentor and develop execution staff through training, development opportunities, and performance management aligned with Walgreens 4C values.
Develop strategic initiatives aligned with business goals and budget, and lead initiatives that affect ROI or organizational profitability.