Director, Benefits Design Strategy & Operations
About The Position
Reporting to the GM of MSK and Bariatrics, the Dir, Benefits Design Strategy & Operations will be the primary architect and engine behind Carrum’s VoluntaryFlex (“VFlex”) plan design model which mandates coverage for specific services. Your objective will be to both grow the VFlex service and streamline its delivery. This role is crucial in managing the execution of our most valuable utilization lever that results in higher revenue per life. You will work closely with senior leaders from across the organization including: Executive, Sales, Customer Success, Health Plan, Network, Operations and Finance. This is a truly pivotal and highly-visible role for Carrum, and a fantastic way to develop expertise in the inner workings of a successful Value-Based Care business.
Requirements
- Have strong conceptual and problem-solving abilities, data-driven thinking, and experience building robust and structured execution programs
- Can navigate health plan discussions with confidence and credibility, leveraging a collaborative approach to successfully implementing and improving VFlex in partnership with health plans
- Think like a consultant and are highly analytical. You are at home in spreadsheets and can easily interpret data.
- Can demonstrate strong project management skills with an ability to create, execute, and adjust plans as needed
- Are entrepreneurial and resourceful; you can find creative ways to make a big impact quickly and without much direction
- Can strike a balance between quantitative rigor and qualitative, situation-specific nuance
- Are an adept communicator who can influence thinking and action across a wide array of stakeholders in the absence of a direct reporting relationship
- Have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environ
Responsibilities
- Empower Client Success (CS) & Sales to win VFlex upsells
- Optimize carrier redirect processes and minimize operational exceptions and leakage that erode utilization
- Scout, validate, and execute untapped opportunities to grow and improve performance of the VFlex model
- Build the frameworks to track, report, and grow utilization and improve member experience
- Conduct the analytics to enable VFlex success.
Benefits
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
