Strategy & Operations - Interior Design

Quince•Palo Alto, CA

10d

About The Position

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First, High Quality, Essential Design, Always a Better Deal, Social & Environmental Responsibility. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. Strategy & Operations New Business- Interior Design / Hospitality This role will play a pivotal role in driving the growth and development of New Businesses by supporting leadership with short to long term projects. Our organization is deeply committed to being data-driven and fostering a performance-driven culture. This position requires a strategic mindset, exceptional organizational abilities, and a passion for driving cross-functional projects that deliver tangible value to our customers.

Requirements

Proven self-starter with strong problem-solving skills and a track record of delivering high-impact outcomes
Demonstrated ability to leverage technology and data to drive best-in-class business results
Experience navigating complex, ambiguous business challenges and making high-judgment decisions with speed and confidence
Comfortable operating in environments with limited precedent, with the ability to independently chart a path forward
Thrives in high-performance, fast-paced cultures that value candor, accountability, and data-driven decision-making
Strong alignment with collaborative environments where ownership and decision-making are distributed across levels
Strategic mindset with the ability to connect short-term execution to long-term business goals
Exceptional organizational and project management skills, with experience leading cross-functional initiatives
Ability to support senior leadership on both tactical and strategic projects, including new business development efforts
Passion for building and contributing to performance-driven, customer-centric organizations
Strong communication skills, with the ability to influence stakeholders and drive alignment across teams

Responsibilities

Drive follow-ups, execution, and accountability across senior stakeholders
Conduct research and analysis to support executive decision-making
Support functions across the New Business Organization, stepping into any vertical or function as needed—no task too small or too complex
Act as business owner for the Interior Design & Hospitality vertical as the business scales from $5 to $20M in GMV this year in preparation for hiring a full time GM for the business.
Own core funnel metrics (form submits, CPL, conversion) and overall performance
Oversight of a contracted growth marketing team
Conduct customer interviews and translate insights into go to market improvements.