Director, Benefits Advisory

Gallagher•Rolling Meadows, IL

12d•Hybrid

About The Position

Artex is seeking a Director, Benefits Advisory to serve as a trusted advisor to clients navigating the healthcare and employee benefits landscape. The role combines relationship management, strategic advisory, data-driven decision making, and client advocacy. The Director works with client leadership and decision makers to evaluate challenges, identify opportunities, and develop benefit strategies aligned with business objectives, workforce needs, and long-term financial goals. The position involves reviewing client data and program performance, setting savings targets, recommending solutions, and supporting client retention and growth. The Director partners with internal and external teams to keep onboarding, supplier implementation, and contract review on track, and communicates recommendations through client meetings, calls, and online presentations. The preferred location is the Fairlawn, Ohio office in a hybrid work environment. Exceptional candidates outside the market may be considered if willing to travel as needed.

Requirements

Bachelor's degree with at least 5 years of client service and/or claims management experience, or a high school degree/GED with at least 10 years of client service and/or claims management experience.
Hold appropriate licensing as required.
Able to travel up to 25% of the time.
Proficiency with Microsoft Office applications and technology used to maximize productivity and quality.
Previous experience managing client relationships.
Strong written and verbal communication skills.
Understanding of key challenges in employee benefit plans and current healthcare trends.
Excellent client relationship-building and presentation skills.
Experience building benefit strategies and managing client relationships.
Track record of working in a team-based environment with internal and external partners.
Comfortable reviewing client data, identifying issues, and recommending practical solutions.
Strong organizational skills and ability to manage multiple time-sensitive priorities.

Nice To Haves

Experience advising large employer groups on employee benefits strategy and plan performance.
Knowledge of self-funded healthcare plans, alternative funding arrangements, and cost management strategies.
Ability to present recommendations and influence decision making among senior stakeholders.
Demonstrated success translating complex data and analytics into actionable business recommendations.
Strong consultative mindset with a commitment to client advocacy and problem solving.
Experience managing multiple complex client relationships while balancing strategic advisory and relationship management responsibilities.
Confidence navigating challenging conversations and providing thoughtful recommendations backed by data and industry expertise.

Responsibilities

Manage existing client relationships and serve as a trusted advisor on benefit strategy, retention, and growth.
Review client data, help set savings targets, and recommend solutions tailored to client needs.
Build relationships with client decision makers and support performance conversations.
Work with internal teams to keep onboarding, supplier implementation, and contract review on track.
Maintain clear communication in meetings, calls, and online presentations, and keep internal systems up to date.
Advise large and complex employer groups on employee benefits strategy, healthcare trends, funding approaches, and long-term planning.
Build trusted relationships with HR leaders, finance leaders, and executive stakeholders.
Analyze claims, utilization, and financial data to identify opportunities, uncover trends, and support recommendations.
Translate complex market and healthcare information into practical, actionable client insights.
Lead client presentations, facilitate strategic discussions, and communicate recommendations clearly and confidently.
Advocate for client interests as organizations navigate benefits and healthcare decisions.
Partner with internal and external stakeholders to deliver client outcomes and support long-term retention and growth.