Director, Bank Platform Business Architecture (PL)

Charles Schwab Inc.•Westlake, TX
•$148,000 - $269,000•Onsite

About The Position

The Director of Bank Platform Business Architecture will build and lead the Business Architecture and Systems Analysis practice supporting deposit-product growth and core banking modernization. This leader will recruit, develop, and manage a high-performing team of System Analysts who translate product strategy and business needs into integrated, delivery-ready business and system designs. The role establishes standards for business architecture, capability modeling, process and systems analysis, requirements development, solution impact assessment, and delivery readiness. The team connects business intent to the processes, capabilities, systems, data, integrations, and operational changes required to deliver complex banking solutions. This is a player-coach position: the Director contributes directly to selected high-complexity initiatives while developing the talent, standards, tools, and leadership capacity to distribute ownership across the team over time. The Director reports to the Managing Director, Bank Platform, and partners closely with Bank Platform leadership, Deposit Product Management, Bank Technology, and other enterprise technology teams. The role requires people leadership, strategic and systems thinking, effectiveness in a collaborative, matrixed environment, and the ability to bring clarity and consistency to a large, complex transformation. The selected candidate is expected to work on site in the specified location(s).

Requirements

  • 10+ years of progressive experience in business systems analysis, business architecture, solution design, technology delivery, or a related discipline.
  • Experience managing requirements for multiple large, complex, cross-functional projects, emphasizing systems, business process redesign, and understanding technical environments.
  • 5+ years of people management experience, including recruiting, coaching, talent and career development, and performance management.
  • Proven success identifying and addressing cross-functional dependencies and risks to deliver multi-year programs.
  • Ability to quickly analyze and understand complex cross-platform business needs and translate them into solutions.
  • Excellent written and verbal communication skills, including the ability to accurately document and review complex cross-functional business flows.
  • Self-starter who functions effectively in a multi-location environment, with strong interpersonal skills and the ability to influence decisions, drive resolution, and resolve conflicts.
  • Working experience with Scrum methodologies and detailed insight into Agile processes and ceremonies.
  • Strong client orientation, including the ability to understand needs and apply that knowledge to product enhancements, online user experience, and internal and external communications.
  • Competence with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Visio.
  • Bachelor’s degree or equivalent business experience.
  • Experience applying AI-enabled tools or capabilities to improve product ownership, requirements development, analysis, decision-making, or team productivity.

Nice To Haves

  • Financial or banking background is strongly preferred.
  • Prior working knowledge of JIRA or related Scrum tools is preferred.

Responsibilities

  • Lead, coach, and develop a team of System Analysts supporting deposit-product growth, platform enhancements, and modernization of core banking capabilities.
  • Hire and onboard System Analyst talent, create development plans, provide timely feedback, and build organizational bench strength.
  • Build a business architecture and systems analysis practice that interprets and disseminates project vision, develops high-level business requirements and acceptance criteria, produces platform impact assessments, and maintains stakeholder engagement.
  • Define and maintain Bank Platform business architecture documentation, including capability maps, business components, process flows, service and system inventories, and reusable solution patterns.
  • Translate product strategy and business needs into integrated capability requirements, business rules, process models, system requirements, and solution designs.
  • Lead cross-platform impact assessments covering affected systems, data, integrations, processes, controls, vendors, dependencies, and operational teams.
  • Align System Analyst assignments and capacity with business priorities, delivery readiness, and employee development opportunities.
  • Coordinate with the platform intake team to develop and share project vision, initial feature and epic breakouts, integration points, key use-case scenarios, and impacted user groups.
  • Partner with technical architects to help develop the strategic vision for Bank Platforms and identify opportunities to reuse, extend, consolidate, or modernize existing capabilities.
  • Work with technology partners to maintain a software service and business component inventory for the platform and related systems.
  • Build trusted partnerships across Product Management, Bank Technology, Operations, Risk, and other enterprise teams.
  • Contribute directly to selected high-complexity initiatives while building team capability and standards.
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