Director Automation and Enablement

Pax8

3d • $175,000 - $200,000 • Remote

About The Position

Pax8 is seeking a Director, Automation and Enablement to shape how automation, technology, and smarter workflows create capacity, improve productivity, and help its Americas business scale. This is a greenfield leadership opportunity to identify high-impact operational problems and determine whether automation, artificial intelligence, process redesign, or other approaches can improve the work. The role has autonomy to experiment, prioritize investment, and influence senior leaders, while helping define automation and enablement at Pax8 as the technology and team evolve.

The Director will shape the automation roadmap, lead Workflow Engineering, and turn ideas into improved ways of working. The role connects technology, operations, product thinking, and the people who use the resulting solutions. It includes setting team direction and delivery practices, building a scalable portfolio of opportunities, and ensuring solutions are adopted and produce measurable value. The Director will partner with senior leaders across Operations, Product, Engineering, and other functions, represent Americas needs in enterprise discussions, and connect regional innovation with responsible, scalable automation across Pax8.

Requirements

• Extensive experience across product, operations, technology, automation, or workflow improvement, ideally spanning more than one of these areas.
• Proven people leadership experience and an ability to lead small, highly capable teams.
• A product mindset focused on outcomes, prioritization, iterative delivery, user feedback, and measurable value.
• Technical depth sufficient to understand how solutions are built, such as experience coding, automating workflows, working closely with development teams, or building technology-enabled solutions.
• Demonstrated meaningful improvements in efficiency, productivity, effectiveness, or organizational capacity.
• Understanding of software and product development lifecycles, including backlogs, sprints, testing, releases, and continuous improvement.
• Comfort with Jira and Confluence or comparable product and workflow management tools.
• Understanding of artificial intelligence and emerging technologies, with judgment about when they are and are not the right solution.
• Ability to work across process mapping, operational discovery, solution design, prioritization, delivery, and adoption.
• Confidence working with senior and executive stakeholders with competing priorities and making clear, evidence-based trade-offs.
• Focus on whether people use and value a solution, as well as whether it is delivered.
• Ability to thrive in a greenfield environment where the destination is clear but the route has not yet been built.
• Valid right to work in the United States.

Nice To Haves

• Experience with Lean Six Sigma.
• Experience with product ownership.
• Experience with Agile delivery.
• Experience with change management.
• Experience with Microsoft Power Platform, Copilot, or similar disciplines.

Responsibilities

• Identify operational friction and develop a clear portfolio of automation and workflow improvement opportunities.
• Prioritize opportunities based on measurable value, scalability, capacity, and business impact.
• Represent the Americas in broader automation and emerging technology discussions and ensure regional needs inform enterprise direction.
• Lead and provide direction to the Workflow Engineering team, creating an environment for experimentation and delivery.
• Apply product practices such as backlog management, sprint planning, testing, iteration, and measurement of outcomes.
• Establish repeatable ways of working so individual successes can become scalable delivery.
• Assess complete workflows and determine whether automation, artificial intelligence, process improvement, or combined approaches are appropriate.
• Deliver early, visible improvements while developing a framework for larger and more complex changes.
• Work with business teams to understand needs, test solutions, remove adoption barriers, and embed new capabilities into everyday work.
• Measure solution utilization and value to assess whether improvements are effective.
• Partner with senior leaders across Operations, Product, Engineering, and other functions to align priorities and manage competing demands.
• Present informed recommendations in senior and executive discussions and constructively challenge ideas when a better approach exists.
• Connect regional innovation with Pax8's broader approach to responsible, scalable automation.

Benefits

• 401(k) with company match.
• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• Employer-paid life, AD&D, short-term disability, and long-term disability insurance.
• Flexible open PTO.
• Paid sick leave.
• Paid parental leave.
• RTD EcoPass for eligible Colorado-based employees.
• Access to an internal development hub, Learning & Development trainers, AI-powered tools, mentors, and cross-continent collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed