Director - Assistant (Chief of Staff)
About The Position
Reporting directly to the SVP, Enterprise Comms & MarTech Experiences (ECMX), the Director Assistant, Chief of Staff will work hand-in-hand with the SVP and ECMX leadership team to drive long-term strategic business plans, colleague engagement strategies, budget/headcount management, and lead day-to-day business priorities. This position requires a natural leader with the ability to partner with a broad range of internal constituents and leaders across a diverse set of functions (i.e. marketing, servicing, operations, product, technology, finance). As such, the candidate will have to possess exceptional strategic, communication, organizational, analytical, influence, and relationship management skills. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Exceptional strategic skills
- Exceptional communication skills
- Exceptional organizational skills
- Exceptional analytical skills
- Exceptional influence skills
- Exceptional relationship management skills
- Ability to partner with a broad range of internal constituents and leaders across diverse functions (marketing, servicing, operations, product, technology, finance)
Responsibilities
- Drive long-term strategic business plans
- Develop colleague engagement strategies
- Manage budget/headcount
- Lead day-to-day business priorities
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
