Director, App Modernization FDU lead (EPIC)

Kyndryl•Dallas, TX
•$185,760 - $334,320

About The Position

As a Consult Partner on Kyndryl Consult, you will shape and deliver consulting solutions for large accounts and help guide the evolution of the consulting practice. You will lead multidisciplinary teams through complex engagements, develop talent, and promote innovation. The role involves creating and positioning strategic change agendas with large-account C-suite stakeholders, bringing together business and IT solutions, AI, and infrastructure to deliver outcomes across customer ecosystems. Strong customer presence, industry expertise, and the ability to build CXO-level relationships are central to the position. You will contribute to profitable growth by driving signings and revenue, managing margins and backlog, developing business opportunities, and scoping and negotiating engagements while accounting for profitability and risk. You will lead customer interactions and engagement delivery, oversee complex consulting work, and help achieve customer satisfaction, utilization, and operational goals. You will also support Kyndryl’s strategic initiatives, develop thought leadership, and strengthen the company’s external reputation and brand. The position offers a U.S. compensation range of $185,760 to $334,320 for a full-time schedule, with different ranges for specified locations. It is eligible for a discretionary annual bonus, unless a sales commission plan applies. Benefits include medical and dental coverage, disability and retirement benefits, paid leave, and paid time off. Applications are accepted on a rolling basis.

Requirements

  • Extensive experience in customer engagement and CXO-level relationship management.
  • Demonstrated ability to build and commercialize relationships with senior executives.
  • Proven track record leading and executing complex projects with multidisciplinary teams in a consulting, corporate, or public-sector environment.
  • Financial acumen and experience driving revenue growth and managing margins.
  • Experience managing or supporting high-value business development activities with senior stakeholders.
  • Deep understanding of industry trends and technology.
  • Strong personal brand and presence in the industry.
  • Demonstrated ability to innovate and drive change.

Responsibilities

  • Drive signings, revenue, margin performance, and backlog growth.
  • Identify, pursue, and convert business development opportunities.
  • Scope engagements and negotiate fees while ensuring profitability and managing risk.
  • Build and maintain relationships with customer CXOs and serve as a trusted advisor to senior executives.
  • Lead C-level customer interactions, consulting initiatives, engagement deliverables, and outputs.
  • Advise customers and deliver complex consulting engagements.
  • Improve customer satisfaction, support new relationship development, and secure customer references.
  • Meet individual and team utilization targets.
  • Design complex engagements and oversee delivery to ensure high performance and customer satisfaction.
  • Develop talent and foster continuous learning, curiosity, innovation, and collaboration.
  • Ensure outcomes are commercially focused, value-adding, and effectively executed.
  • Shape and drive company strategic initiatives using industry and technology expertise.
  • Align with and contribute to Kyndryl’s strategic vision and its execution.
  • Drive external eminence and innovation, and develop thought leadership and intellectual capital.

Benefits

  • Medical coverage
  • Dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Access to employee learning programs and certification opportunities
  • Company-wide volunteering and giving platform
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