Director, AI Strategy

Hanger, Inc. • Austin, TX

1d • Hybrid

About The Position

The Director of AI Strategy is a single-threaded AI leader, established to ensure the organization’s growing AI investments are governed, sequenced, and adopted with the discipline required to deliver lasting business value. The role is accountable for the ongoing evolution of Hanger’s AI Strategy and for translating the strategy into disciplined, measurable execution. This role owns the AI Roadmap, chairs the AI Strategy Committee, represents the voice of the business in AI solution design and deployment, and ensures that AI investments are sequenced, governed, and adopted in a way that delivers durable enterprise value. This is not a technology delivery role. This role sits at the intersection of strategy, business operations, and enterprise transformation – connecting AI Strategy to the day-to-day work of Hanger’s clinic network, corporate functions, supply chain, fabrication, and manufacturing operations. The Director will report to the VP of Enterprise Transformation and operates with direct line of sight to an AI Steering Committee chaired by the CEO, and including the CFO, CHRO, and CIO.

Requirements

• 8+ years of experience in enterprise transformation, strategic planning, or technology consulting with at least 3 years in a role focused on AI, advanced analytics, or digital transformation
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures

Nice To Haves

• MBA or equivalent graduate degree.
• Demonstrated track record of translating AI strategy into measurable business outcomes
• Experience working in complex, matrixed organizations
• Strong executive communication skills
• Ability to operate at the intersection of business strategy and technology without being a technology delivery practitioner
• Experience with enterprise governance frameworks, prioritization models, and cross-functional committee leadership
• Experience in healthcare, specifically in a provider or services organization with clinical and operational complexity
• Familiarity with the AI tooling landscape relevant to healthcare operations including generative AI platforms (Claude, ChatGPT, Microsoft Copilot), agentic and multi-agent systems, NLP-based automation, predictive and machine learning applications, computer vision applications, and AI-assisted analytics tools
• Experience evaluating vendor claims, assessing use case feasibility, and knowing when a simpler solution is the right answer
• Background in change management, organizational readiness, or workforce enablement associated with technology adoption
• Experience with revenue cycle management, manufacturing, supply chain, or fabrication environments where AI has been applied

Responsibilities

• Own and maintain Hanger's AI Strategy and Roadmap with clear milestones and success criteria
• Conduct AI Strategy and Roadmap refreshes as technology evolves, data matures, strategic priorities shift, and benefits are realized
• Build a deep understanding of the business problems, workflows, and operational realities across Hanger and bring that context into every AI initiative to ensure solutions are grounded in how the business works
• Apply rigorous judgement on whether AI is the right solution to a given problem or opportunity by distinguishing between problems best solved by AI, process redesign, automation, or other solutions
• Define and maintain AI decision rights, including who approves new use cases, who owns adoption outcomes, and how AI outputs requiring human review are handled
• Serve as the primary filter between business demand and AI execution by evaluating incoming ideas against other technology investments and recommending prioritization to executives
• Define and sequence the AI initiative portfolio across six opportunity areas: clinical operations, revenue cycle and financial performance, corporate function efficiency and decision intelligence, supply chain and distribution, fabrication and manufacturing, and clinical access and outcomes
• Partner with IT and external vendors to ensure AI solutions represent the voice of the business and are built to realize projected business value
• Own solution integrity through go-live by ensuring the right problem is being solved, the workflow integration is sound, and the conditions for adoption are in place before deployment
• Chair the AI Strategy Committee that includes subject matter experts from HDT, Legal, Compliance, Finance, Organizational Effectiveness, EPMO, and the Office of Operational Analytics
• Prepare and present AI strategy updates to the AI Steering Committee
• Drive AI policy updates in partnership with IT, Legal, Risk, and Security to ensure policy keeps pace with the rate of deployment

Benefits

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

What This Job Offers

• Job Type: Full-time
• Career Level: Director