Director, AI Enablement
About The Position
The Director of AI Enablement sets the strategic direction for integrating AI technologies across a major business segment or enterprise function. The role connects business priorities with AI capabilities and equips leaders and teams with the tools, resources, and frameworks to drive innovation, efficiency, and measurable business outcomes. Within Nationwide’s Property and Casualty organization, the AI Process Transformation Hub provides practical knowledge, guidance, tools, and shared ways of working. It identifies and prioritizes high-value opportunities, accelerates implementation, aligns efforts where shared capabilities and governance can create value, maintains the P&C AI portfolio, and supports governance through the P&C AI Enablement Council. The Director will help translate emerging AI technologies—including generative and agentic AI—into business outcomes and move opportunities from ideas to execution at scale. The role reports to an executive and leads a team of AI Enablement professionals. It manages associates and is classified as exempt from overtime. The position works in a normal office environment and goes into the office two days per week; remote internal associates may also be considered.
Requirements
- 10+ years of experience in AI or digital transformation roles, with a background in technology, product development, or innovation.
- Experience with agile delivery methodologies and product management or product owner principles.
- Strong understanding of machine learning, natural language processing, generative AI, and machine learning concepts.
- Excellent communication and stakeholder management skills.
- Knowledge of change management and technology adoption techniques.
- Experience with cloud platforms and AI tools.
- Ability to influence without direct authority.
- Undergraduate degree in Computer Science, Data Science, Business, or a related field is preferred.
- Other criteria, including leadership skills, competencies, and experiences, may take precedence.
Responsibilities
- Collaborate with business leaders and key stakeholders to identify high-impact AI opportunities.
- Translate business challenges into strategic AI initiatives and develop enablement roadmaps.
- Oversee assessments of data readiness and ensure data strategies support AI adoption.
- Create and socialize business cases for AI opportunities.
- Direct planning and deployment of AI programs across the business segment, ensuring delivery on time, within budget, and in alignment with strategic business objectives.
- Direct the identification and maintenance of a backlog of AI opportunities and use cases through structured ideation, aligning them with business priorities and goals.
- Ensure AI initiatives adhere to enterprise governance frameworks, regulatory requirements, and ethical AI practices.
- Promote AI literacy and drive cultural transformation, partnering with enterprise learning and communications teams to support adoption and engagement.
- Lead large-scale organizational change initiatives to embed AI capabilities into core business processes and achieve sustainable transformation and measurable impact.
- Define and monitor enterprise-level KPIs to evaluate AI program success and continuously refine strategies to maximize value realization.
- Partner with enterprise architecture and data organizations to align business outcomes, capability development, and scalable AI solutions.
- Build and maintain strategic relationships with AI subject matter experts and external partners to accelerate innovation and share best practices.
- Collaborate with Human Resources and senior leadership on AI workforce strategy, including talent acquisition, upskilling, and capability development.
- Manage associates, including performance, salary planning and administration, training and development, workflow and organizational planning, hiring and placement, and disciplinary actions.
- May perform other responsibilities as assigned.
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability coverage
- Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date
- Nine paid holidays
- Eight hours of Lifetime paid time off
- Eight hours of Unity Day paid time off
- 401(k) with company match
- Company-paid pension plan
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Director
