Director - Workforce AI Enablement

OneMain Financial • New York, NY

1d • Hybrid

About The Position

OneMain Financial is seeking a Director, Workforce AI Enablement to lead enterprise adoption of approved AI capabilities and help departments improve productivity, work quality, and operational effectiveness. Reporting to the Head of GenAI Product Strategy, this hands-on leadership role will define and scale the workforce AI enablement strategy, lead AI Solutions Consultants, and partner across the enterprise to identify opportunities, drive adoption, and deliver measurable business outcomes. The role requires translating business workflows into practical AI solutions, leading organizational change, influencing without authority, navigating ambiguity, and building alignment in a collaborative enterprise environment.

The position is hybrid and requires being within commuting distance of OneMain's New York City office, with in-office attendance expected Tuesday, Wednesday, and Thursday. The target base salary range for New York, NY is $180,000–$230,000, based on factors including skills and work experience. The position is also eligible for a competitive compensation program based on individual and company performance.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or a related field.
• 10+ years of experience in digital transformation, product management, technology enablement, consulting, or related disciplines.
• 3+ years of experience leading AI, GenAI, machine learning, or enterprise AI adoption initiatives.
• Proven success leading cross-functional transformation or change management programs and delivering measurable business outcomes.
• Strong understanding of LLMs, copilots, AI agents, RAG, MCP, skills, projects, artifacts, connectors, workflow automation, and responsible AI practices.
• Experience leading teams or consulting organizations while managing competing priorities across multiple stakeholders.
• Ability to assess business workflows, identify AI opportunities, and translate them into scalable solutions with clear ownership and success measures.
• Exceptional communication, stakeholder management, and change leadership skills, including the ability to influence senior leaders and drive alignment in highly matrixed environments.
• Demonstrated success navigating ambiguity, managing organizational complexity, and driving initiatives from strategy through adoption.

Nice To Haves

• Advanced degree.
• Experience designing enterprise learning programs, champion networks, consulting services, or citizen-builder enablement models.
• Hands-on experience with platforms such as Claude, Microsoft Copilot, ChatGPT, or similar enterprise AI solutions.
• Financial services, lending, credit, or other regulated industry experience.
• Experience with adoption analytics, workflow experimentation, and benefits realization methodologies.
• Experience building or scaling transformation programs, workforce modernization initiatives, or enterprise adoption capabilities within fintech, digital, or rapidly evolving organizations.

Responsibilities

• Lead workforce AI enablement strategy, roadmap, and enterprise adoption initiatives.
• Partner with business, technology, and control functions to identify opportunities, align stakeholders, and deliver measurable business outcomes.
• Establish and manage a scalable intake, prioritization, and engagement model for departmental AI initiatives.
• Lead and develop AI Solutions Consultants, ensuring high-quality delivery, effective stakeholder engagement, and business value capture.
• Guide workflow assessments, implementation planning, onboarding, adoption, and continuous improvement activities.
• Define business cases, success metrics, benefit-tracking approaches, and value realization plans with business and Finance partners.
• Develop role-based learning programs, champion networks, and reusable guidance to accelerate employee adoption.
• Partner with AI platform, Engineering, and governance teams to support responsible, compliant, and effective AI usage.
• Measure adoption, productivity gains, work quality improvements, and employee outcomes to continuously enhance the enablement program.
• Evaluate emerging AI capabilities and translate innovations into practical business guidance and scalable solutions.

Benefits

• Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off, including 15 vacation days per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays plus 4 floating holidays, prorated based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Competitive compensation program based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director