Director, AI and Innovations Communications

Thomson Reuters•Frisco, TX

6d•Hybrid

About The Position

Thomson Reuters is building AI systems that transform how professionals work. This role drives communications strategy and execution that positions Thomson Reuters as the global technology company leading the AI race for professionals. It spans the full breadth of AI and innovation communications, including product launches, customer proof points, partnership announcements, executive thought leadership, competitive positioning, and content tailored for legal professionals, tax accountants, corporate compliance teams, and government agencies. The role requires close collaboration with product and technology leaders, marketing, sales, and analyst relations. The ideal candidate is comfortable building repeatable playbooks and crafting narratives, with deep experience across multiple communications disciplines and an understanding of how professionals evaluate and adopt AI technology.

Requirements

10+ years of experience in technology communications, in B2B technology, SaaS, or enterprise software within a large, matrixed organization.
Experience across multiple communications disciplines — product, customer, partnership, and/or executive communications.
Experience leading product and innovation PR teams.
Deep understanding of AI, machine learning, or emerging technologies with the ability to translate complex technical concepts for professional audiences.
Understand how professionals and enterprises evaluate and adopt technology, and can write to that audience credibly.
Track record of building media relationships with technology and business press.
Ability to move between strategic messaging work and fast-turnaround tactical execution without losing quality.
Experience in building processes and playbooks, not just executing one-off campaigns.
Strong instincts for competitive positioning and ability to develop messaging that holds up to scrutiny.
Excited about using AI tools in your own workflows to multiply what a small team can do.
Thrive in fast-moving, matrixed environments where priorities shift and ambiguity is the norm.
Excellent written and verbal communication skills with exceptional attention to detail.

Nice To Haves

Experience working in a publicly traded company.

Responsibilities

Develop and execute AI and innovation communications strategies across product launches, partnerships, customer stories, and executive thought leadership.
Lead end-to-end communications for product launches, partnership announcements, and customer stories — from messaging development through media placement and internal rollout.
Translate AI product innovations into narratives relevant to professional audiences — focused on workflow transformation and business outcomes, not just technical features.
Work closely with product managers, engineers, and technology leaders to understand roadmaps, surface stories, and translate complex innovations into compelling communications.
Prepare executives for media interviews, speaking engagements, industry conferences, and analyst conversations.
Create high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, social content, and sales-facing materials.
Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services.
Monitor AI industry trends, competitive developments, and regulatory discussions to provide timely counsel and ensure Thomson Reuters' communications remain relevant and forward-looking.
Coordinate with marketing, sales, product marketing, analyst relations, and regional teams to keep messaging aligned and opportunities surfaced.
Build repeatable playbooks and processes that let a lean team operate at scale and velocity.
Support issues management related to AI, including responsible AI messaging and reputational matters.
Manage at least 2 direct reports.

Benefits

Flexible hybrid working environment (2-3 days a week in the office depending on the role).
Flex My Way policies designed to help manage personal and professional responsibilities.
Work from anywhere for up to 8 weeks per year.
Career Development and Growth opportunities.
Grow My Way programming.
Skills-first approach.
Flexible vacation.
Two company-wide Mental Health Days off.
Access to the Headspace app.
Retirement savings.
Tuition reimbursement.
Employee incentive programs.
Resources for mental, physical, and financial wellbeing.
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance.
Two paid volunteer days off annually.
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs.
Competitive 401k plan with company match.
Competitive vacation, sick and safe paid time off.
Paid holidays (including two company mental health days off).
Parental leave.
Sabbatical leave.
Optional hospital, accident and sickness insurance paid 100% by the employee.
Optional life and AD&D insurance paid 100% by the employee.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement.
Access to Employee Assistance Program.
Group Legal Identity Theft Protection benefit paid 100% by employee.
Access to 529 Plan.
Commuter benefits.
Adoption & Surrogacy Assistance.
Access to Employee Stock Purchase Plan.