Director - Agile PMO Lead, Customer Value and Growth

The Coca-Cola CompanyWashington, DC
Hybrid

About The Position

The Agile PMO Lead will serve as a critical orchestrator and value driver across our most important customer initiatives. This role leads high‑impact, cross‑functional, and project‑based work in close partnership with our bottle/can customer partners and The Coca‑Cola System. Operating as key connective tissue between customers and internal teams, the Agile PMO ensures disciplined execution, accelerates growth initiatives, and enables strategic alignment at the most senior levels. Projects span executional, growth, and strategic domains and require a leader who can flex seamlessly between day‑to‑day delivery and executive‑level storytelling.

Requirements

  • Bachelor’s degree or equivalent of experience
  • 2-3 years of experience managing relationships with customers
  • 2-3 years of experience assessing and stewarding business performance and results
  • 2-3 years of experience management projects, programs, and leading cross-functional teams
  • Understand key business drivers; Create strategic options
  • Ensure programs, projects and processes are strategically sound, administratively feasible, legally correct, and smart economically.
  • Strong communicator: Able to engage credibly with senior leaders, customers, and cross‑functional teams.
  • Highly organized: Comfortable managing multiple complex workstreams simultaneously.
  • Collaborative leader: Builds trust quickly and aligns diverse stakeholders around shared outcomes.
  • Agile mindset: Thrives in fast‑moving, ambiguous environments and adjusts course as needed.
  • Strategic thinker: Connects executional work to broader business and customer strategy.
  • Proven experience leading cross‑functional, customer‑facing initiatives.
  • Comfortable operating at both the tactical and strategic level.
  • Demonstrated ability to influence without authority and drive outcomes through partnership.
  • Executive presence with the discipline to deliver results.
  • Currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Nice To Haves

  • Agile Methodology
  • Business Operations
  • Change Management
  • Collaborative Leadership
  • Communication
  • Financial Processing
  • People Management
  • Project Schedule
  • Relationship Building
  • Six Sigma
  • Waterfall Model
  • Workflow Management

Responsibilities

  • Act as a primary leader for value‑ and volume‑driving initiatives in partnership with bottle/can customers and internal Coca‑Cola System teams.
  • Serve as the central point of coordination between customers and The Coca‑Cola System, ensuring alignment, speed, and accountability.
  • Lead project‑based work across a broad spectrum of initiatives, including: Executional: customer conversions, recapitalization, system deployments Growth: business development, category expansion, incremental revenue opportunities Strategic: thought leadership, strategic planning, and future‑back initiatives
  • Apply agile principles to manage ambiguity, prioritize work, and adapt quickly as customer and business needs evolve.
  • Provide clear, concise, and proactive updates to senior leaders internally and at the customer.
  • Prepare executive‑ready materials including readouts, dashboards, briefing documents, and leadership talking points.
  • Translate complex project detail into simple, actionable insights for decision‑makers.
  • Develop and support strategic plans that drive customer growth and system value creation.
  • Identify risks, dependencies, and opportunities early and surface them with recommended actions.
  • Partner cross‑functionally to ensure initiatives are aligned to broader enterprise strategy and customer objectives.

Benefits

  • A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
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