Director Agent Training & Development

FBL Financial Group, Inc. • West Des Moines, IA

6d

About The Position

The Director, Agent Training & Development leads the vision, strategy, and execution of training programs that support Agents, Agency Managers, and agency support staff. The role oversees training professionals who deliver learning through classroom, field, virtual, and coaching environments. Working with senior leaders and business partners, the Director identifies skill gaps and creates scalable development programs to improve productivity, sales effectiveness, operational excellence, and business results.

The position also leads and develops the training team, manages departmental budgets, resources, and priorities, and measures program effectiveness to guide continuous improvement. Training programs must remain innovative, scalable, and aligned with business needs and industry requirements. Travel of up to 50%, including overnight travel, is required.

Requirements

• Bachelor's degree or equivalent experience.
• Approximately 10 or more years of experience in insurance, financial services, training, education, sales leadership, or a related field.
• Proven success leading training, development, learning, or performance improvement initiatives.
• Deep understanding of insurance products, sales processes, agency operations, and field distribution models.
• Expertise in instructional design, adult learning principles, and modern learning technologies.
• Strong leadership experience and a track record of developing teams and influencing organizational outcomes.
• Exceptional communication, relationship-building, analytical, and problem-solving skills.
• Ability to obtain and maintain applicable insurance licenses.
• Willingness to travel up to 50%, including overnight travel.
• Must be currently authorized to work in the United States on a full-time, permanent basis; sponsorship is not available.

Nice To Haves

• Industry designation such as ChFC, CIC, CLU, CPCU, or a comparable professional credential.

Responsibilities

• Lead and evolve a comprehensive training and development strategy that supports agency growth and business objectives.
• Direct and develop Regional Field Trainers and centralized training teams, delivering learning experiences across multiple channels.
• Collaborate with business leaders to design and implement training in sales effectiveness, product knowledge, compliance, systems utilization, and operational excellence.
• Drive adoption and effectiveness of agency sales and administration tools through coaching, classroom instruction, virtual learning, and field support.
• Establish performance metrics and measurement strategies to evaluate training effectiveness and identify opportunities for continuous improvement.
• Manage programs designed to increase productivity and business growth through agent support and development initiatives.
• Build organizational partnerships that align learning objectives with strategic priorities.
• Lead, coach, and develop a high-performing team while overseeing departmental budgets, resources, and priorities.
• Ensure training programs remain innovative, scalable, and aligned with evolving business needs and industry requirements.

Benefits

• Enhanced 401(k) with a match
• Low-cost health, dental, and vision benefits
• Life and disability insurance options
• Paid time off, including holidays and volunteer time
• Career development and educational opportunities
• Onsite wellness facility with fitness classes and programs
• Daycare center
• Cafeteria
• Hybrid work arrangement consideration for many positions

What This Job Offers

• Job Type: Full-time
• Career Level: Director