Director Accounts Receivable and Billing

Catholic Charities of the Archdiocese of ChicagoChicago, IL

About The Position

The Director of Accounts Receivable & Billing leads and optimizes the full revenue cycle by ensuring accurate billing, compliance, revenue recognition, and continuous process improvement while managing staff performance, cross-functional collaboration, and financial reconciliation.

Requirements

  • Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study
  • 5 years of relevant experience
  • Experience with general ledger and close management, financial reporting, bank reconciliation, internal controls and audit liaison, team leadership.
  • Medical Billing Certificate

Nice To Haves

  • Master's Degree in Arts/Sciences (MA/MS) in a related field of study
  • 5 years of relevant experience
  • Experience with SEC reporting and SOX compliance, strategic forecasting, ERP optimization.
  • CPA or CMA

Responsibilities

  • Manage the full revenue cycle to ensure timely and accurate charge capture, claim submision, billing, collections, denial resolution and underpayment recovery.
  • Oversee posting of charges and cash receipts to the general ledger in coordination with Impact Area controllers to ensure revenue recognition and reconciliation.
  • Supervise billing staff, audit reports for coding and billing errors, and compliance with Medicare, Medicaid, and commercial insurance regulations and contractual requirements.
  • Demonstrate and maintain expertise in billing systems and revenue-related software, technical issues with payors operational accuracy and regulatory compliance.
  • Develop and maintain revenue cycle standard operating procedures and lead continuous improvement initiatives.
  • Analyze and recommend enhancements to processes, procedures, systems, and reporting while establishing procedures to collect and monitor adequate documentation and financial data to accurately track contracts and billings against contractual terms.
  • Partner closely with Mission Support accounting, Impact Areas and Behavioral Health teams to align billing activities with service delivery, support audits, resolve billing issues, and ensure accurate reconciliation of payments and adjustments.
  • Lead and develop team members by setting clear goals and expectations, monitoring performance, and providing regular feedback and guidance.
  • Inspire team excellence by modeling accountability, collaboration, and solution-oriented thinking, and ensure team members are supported, empowered, and high-performing while fostering a positive, purpose-driven culture.
  • Develop staff capability through ongoing training, mentorship, and professional development opportunities.
  • Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact.
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