Billing & Accounts Receivable Specialist

Pye-Barker Fire & Safety • Duluth, GA

3d • Onsite

About The Position

The Contract Billing & Accounts Receivable Specialist is responsible for supporting the billing and collections process for service and construction customers. This role manages contract billing, AIA and progress billing requirements, accounts receivable follow-up, and customer account maintenance while ensuring billing accuracy and compliance with contractual requirements. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment while maintaining strong customer and internal relationships.

Requirements

• Previous experience in billing, accounts receivable, contract billing, or construction/service industry billing required.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• High attention to detail and accuracy.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office applications, including Excel.
• Ability to work effectively both independently and within a team environment.
• Strong problem-solving and customer service skills.
• Ability to professionally manage confidential and sensitive information.
• Prolonged periods sitting at a desk and working on a computer.
• Ability to perform repetitive office and computer-related tasks throughout the workday.

Nice To Haves

• Experience with AIA billing, pay applications, retention billing, and contract compliance strongly preferred.
• Understanding of lien waivers, change orders, and construction billing processes preferred.
• Experience with ERP, accounting, and billing software preferred.

Responsibilities

• Process and manage customer billing, including recurring contract billing, progress billing, and AIA billing requirements.
• Prepare, review, issue, and post invoices, receipts, pay applications, lien waivers, and related billing documentation.
• Monitor accounts receivable balances and actively assist with collection efforts to reduce aging and improve cash flow.
• Maintain accurate customer account records and billing schedules within accounting and operational systems.
• Research and resolve billing discrepancies, payment issues, and customer concerns in a timely and professional manner.
• Utilize accounting and billing software to identify outstanding balances and ensure accurate account management.
• Verify billing accuracy and ensure compliance with customer contract terms and project requirements.
• Coordinate with project managers, operations leaders, and customers regarding billing status, documentation, and payment follow-up.
• Maintain organized financial and contract documentation to support reporting, audits, and operational needs.
• Prepare billing and collection activity reports with accurate and reliable data.
• Assist with customer portal invoice uploads and project closeout documentation as required.
• Identify opportunities to improve billing, collections, and administrative processes.
• Maintain professionalism and confidentiality when handling sensitive financial and customer information.
• Perform additional duties as assigned by management.
• Adheres to all company policies, including the Code of Conduct, Confidentiality Agreement, and Safety Policies.
• Supports operational and administrative initiatives as assigned.

Benefits

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed