Director, Account Management

Fitch Group•New York, NY

4d•$125,000 - $165,000•Hybrid

About The Position

Fitch Solutions is seeking a Director, Account Manager to be based out of their New York office. This role is responsible for meeting an annual net sales target by growing client spend with Fitch Solutions through cross-sell or up-sell, building and retaining client relationships, and being a trusted advisor in their product suite. This is a direct-sales, target-based performance position offering base salary and commission. The role offers visibility covering leading global and regional Hedge Funds, the opportunity to work within both a Regional Team and a smaller "pod" of representatives from various business units, and the ability to manage products from multiple businesses with varying use-cases, including Fitch Ratings, CreditSights, BMI, and Sustainable Fitch. The company culture values innovation, dedication, and excellence in client service.

Requirements

General knowledge of financial services and capital markets with a focus on fixed income and alternative investments preferred.
A Bachelor’s degree, preferably in Finance, Business, or a related field.
5+ years sales/business development experience within the financial services industry, ideally with exposure to hedge funds, asset managers, or other institutional buy-side participants.
A proven track record in developing business and growing revenue streams with institutional and hedge fund clients.
Ability to develop an extensive network of contacts across your accounts at the senior executive level, procurement level, and user level.
Self-motivated and able to generate ideas and demonstrate initiative, tenacity, and perseverance.
Creative problem-solving skills with the ability to diagnose issues and develop solutions.
Excellent time management and organizational skills.
A diligent work ethic with a results-driven attitude.
Excellent presentation and communication skills, both oral and written (PowerPoint a plus).
Excellent listening skills.
Fluent written and spoken English language skills are essential.

Nice To Haves

You will be responsible for growing the Fitch Solutions business by delivering the Fitch Solutions Value proposition effectively through a consultative sales approach.
Ability to understand client investment strategy and performance and to build an account plan to align our products and services to optimize adoption and growth.
Deep network within Hedge Funds (portfolio management / credit research / risk / operations / compliance).
Proven success structuring multi-product commercial agreements.
Demonstrated history of positive engagements working in teams.
A curious mind and passion for the financial markets.

Responsibilities

Research and prospect for growth opportunities within Fitch Solutions that include: Credit research, investment recommendations, and fixed income data services across IG, HY, Structured Finance, and Loans; Credit risk solutions supporting portfolio risk, counterparty exposure, and due-diligence workflows; Industry and Country Macro Research and Data; Sustainability across Securities, Entities, and Countries.
Be responsible for managing the full renewal process, including: Leading and overseeing contract negotiations; Ensuring favorable terms that align with company goals while maintaining strong client relationships; Executing a disciplined, client-centric renewal process, including renewal calendars, risk identification, and action planning.
Direct end-to-end relationship management across the firm to drive engagement of all products through strategic relationship building, coordinating with Customer Success, Sales Specialists, Solutions Architects, Market Development, and Revenue Operations.
Build and maintain relationships across key stakeholders at your accounts, including portfolio managers, credit and research analysts, risk management, COO/operations, and compliance teams.
Engage in routine territory and account planning, using available data to develop informed strategies and identify white space.
Maintain disciplined CRM usage and forecasting accuracy to support predictable, reliable commercial outcomes.