Director, Account Management

Adelphi Group • Chicago, IL

9d • $90,000 - $215,000 • Hybrid

About The Position

The Director, Account Management is a centralized role within Omnicom Media Group’s (OMG) dedicated managed service product, Creo. This role is tasked with driving influencer strategy and client management. The core responsibility is leading a group of Account Service professionals, managing client/agency communications, presenting campaign strategy, and serving as a primary point of contact throughout a partnership lifecycle. The role will support all OMG agencies, collaborating with client paid social teams to execute paid amplification of Creator campaigns.

Requirements

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling.
• Strong agency account management background and comfort in leading internal and external conversations.
• Thorough understanding of the Influencer ecosystem including organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement.
• Excellent relationship building with internal and external stakeholders.
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view.
• Highly analytical with the ability to identify areas of optimization and to contextualize campaign performance in reports and client presentations.
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives.
• High levels of integrity, autonomy, and self-motivation.
• Critical thinking and problem solving tied to implementation of new processes and process improvements.
• Strong business acumen and the ability to make highly impactful decisions in a timely manner.
• Strong people leadership with comfort providing feedback and developing employees and making staff utilization decisions.

Responsibilities

• Lead influencer communication for OM and Creo clients, including proposal development, commercial agreements, and client communication from initial briefing to completion.
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment.
• Serve as the central source of client communication across the influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients.
• Articulate workback schedules and coordinate internal and external deliverables to keep deliverables on track.
• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business.
• Work in partnership with OMG COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed