Director, Account Executive

Visa•Dayton, OH

6d•Remote

About The Position

Visa is hiring a director-level Account Executive for its Community Sales team in the East Region. The role leads a portfolio of community banks and credit unions across Michigan, Indiana, Ohio, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, and Florida. It is accountable for sales, sustained payment volume and revenue growth, client retention, and positive NPS scores. The Account Executive serves as a strategic client leader and trusted advisor to C-suite and senior executives, shaping clients’ long-term payment strategies and delivering measurable commercial outcomes for Visa. The position requires clear communication of Visa’s value proposition to varied audiences and expertise in consultative selling and contract negotiations, including independently explaining critical contract terms and securing mutually agreeable contracts. The successful candidate will be a proactive, strategic, solution-oriented sales and business development leader with payments ecosystem experience, executive-level banking and credit union relationships, a strong pipeline and territory-management record, and the ability to execute ambitious quotas. The role also calls for sound problem-solving, constructive client engagement, comfort with ambiguity, and the ability to turn client strategies into commercially sound solutions aligned with Visa’s network, innovation, and services. The position is remote. Ohio or Michigan is preferred, but candidates anywhere within the region are acceptable. Remote employees may be required to attend a Visa office with scheduled notice. Work hours vary based on departmental needs, and travel is required 5–10% of the time. The role is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers.

Requirements

At least 10 years of work experience with a Bachelor’s Degree, at least 8 years with an advanced degree (e.g., Master’s, MBA, JD, or MD), or at least 3 years with a PhD.
Proven experience building a robust sales pipeline and managing a territory while executing against ambitious quotas.
Experience as a sales and business development leader in the payments ecosystem.
Executive-level relationships with banking and credit union clients.
Ability to articulate Visa’s value proposition to varied audiences.
Expertise in consultative selling and contract negotiations, including explaining critical contract terms and securing mutually agreeable agreements.
Strong problem-solving skills and the ability to work constructively with clients, navigate ambiguity, and translate client strategy into actionable, commercially sound solutions.
Comfort using GenAI for productivity, insights, and deal preparation.
Learning agility and ability to articulate new or different insights and impacts.
High motivation, curiosity, and ability to collaborate to solve challenges and create opportunities.
Ability to travel for client meetings, industry conferences, and internal meetings.
Understanding of payment networks.
Strong solution-sales record, including identifying a path forward with partners, structuring creative financial partnership constructs, and successfully negotiating contracts to close deals quickly.
Strong customer-facing communication skills and experience managing relationships and cultivating trusted partnerships with clients and partners.
Ability to explain complex business concepts to broad audiences in an engaging way.
Excellent communication and group presentation skills, executive presence, and comfort presenting to the C-suite.
Self-motivation, maturity, and ability to influence stakeholders at multiple levels across internal and external organizations.
Demonstrated thought leadership and ability to challenge the status quo, identify opportunities, and innovate or differentiate.

Nice To Haves

At least 12 years of work experience with a Bachelor’s Degree, 8–10 years with an advanced degree (e.g., Master’s, MBA, JD, or MD), or 6 or more years with a PhD.
Remote location in Ohio or Michigan is preferred.

Responsibilities

Drive strategy, pipeline, and agenda for banks and credit unions in the assigned market.
Identify strategic opportunities through client engagement; understand client business needs and deliver value to financial institutions and their clients or members.
Represent Visa to clients and partners, and drive thought leadership and vision in the market.
Engage with industry associations to increase Visa engagement and visibility in the market.
Review market and competitive landscapes to identify opportunities and strategies that position Visa as a market leader.
Execute against deliverables and goals, with a record of exceeding targets.
Identify innovation and development opportunities based on a strong understanding of customer businesses.
Use CRM systems and tools, including AI-enabled tools, to manage territory and pipeline.
Influence clients’ visions for the future of electronic payments in ways consistent with Visa’s strategies.
Review client strategies and market landscapes and recommend, develop, and implement creative approaches that meet client and Visa business objectives.
Ensure implementation and completion of annual goals and plans.
Represent Visa at industry meetings and trade shows and generate and lead external speaking engagements.
Build and maintain account plans collaboratively for clients in the territory.
Develop and negotiate complex commercial agreements, explaining critical contract terms and structuring mutually agreeable contracts.