Directeur(trice) de district

Groupe Vision

About The Position

Working at Vision Group means being part of North America’s leading vision care provider and contributing to the success of more than 11 brands and over 60 clinics across Canada and the United States. As a District Director, you will play a key role in translating regional priorities into operational excellence across multiple clinics. By leading Center Directors, driving performance, ensuring compliance, and supporting the execution of strategic initiatives, you will directly contribute to delivering exceptional patient experiences and business results. Join a team where collaboration, accountability, and continuous improvement are valued, and where our Great Place to Work® certification reflects our commitment to creating an inclusive and supportive environment for every employee.

Requirements

At least 3 years of leadership experience in a multi-site environment or 5 years of experience managing a single clinic or business unit.
Fluent in French and in English, as you will have to communicate with unilingual English-speaking employees and service providers across Canada.
Demonstrate courageous leadership by addressing complex situations and conflicts with fairness, professionalism, and a solution-oriented mindset.
Lead with a patient- and client-centred approach, anticipating evolving needs and adapting priorities to ensure service excellence.
Apply strategic thinking and business acumen to optimize operations, drive performance, and support organizational growth.
Inspire, coach, and develop leaders while fostering engagement, accountability, and knowledge sharing.
Delegate effectively by leveraging individual strengths and supporting talent development.
Build trust, provide clear direction, and align priorities to promote collaboration, transparency, and effective decision-making.

Nice To Haves

Bachelor’s degree in Business, Healthcare Management, or related field (asset).

Responsibilities

Translate regional priorities into clinic action plans.
Monitor and drive performance against operational, financial, and patient experience KPIs.
Address performance gaps and support corrective actions while adapting priorities and resources to evolving business, patient, and operational needs.
Ensure compliance with company policies, regulatory requirements, and accreditation standards.
Monitor operational controls and support risk mitigation efforts.
Inspire and support Center Directors through coaching, mentorship, and example.
Foster a culture of collaboration, accountability, trust, and continuous learning.
Contribute actively to the growth and development of leaders and teams by providing clear direction, supporting effective delegation, and addressing challenges and conflicts constructively.
Conduct regular site visits to assess clinic performance and reinforce operational standards.
Provide hands-on support and guidance to clinics as needed.
Optimize staffing, scheduling, and resource utilization across clinics.
Lead the implementation of operational initiatives and organizational changes while continuously improving processes and ways of working.

Benefits

Permanent, full-time position.
Flexible hours.
4 personal days for unforeseen events.
3 additional days during the Holiday season.
Every Friday afternoon off paid in July and August.
Group insurance plan, which includes telemedicine and an Employee Assistance Program (EAP).
Group RRSP with an employer contribution.
Bonus (short-term incentive plan).
Free refractive surgery.
Team member of one of Canada’s Best Managed Companies.