About The Position

PG Solutions is seeking an Executive Director – Tactical, Product Operations, and Delivery (TOP) to lead the Research and Development delivery organization and ensure the operational performance of R&D. Reporting to the Strategic Vice President – Research and Development, the Executive Director TOP is responsible for transforming product and technology initiatives into robust, reliable software solutions delivered efficiently to customers. They lead the R&D delivery organization and oversee the directors responsible for business domains that ensure the industrialization of software development. Their role is to structure a high-performing delivery organization capable of delivering solutions predictably, stably, and at scale, while maintaining strong operational and technical discipline. The Executive Director TOP collaborates closely with the Executive Director – Growth, Innovation, and Artificial Intelligence (CIIA) to industrialize innovation initiatives and transform them into concrete solutions delivered to customers. The incumbent will also meet with certain strategic clients to understand their operational challenges and contribute to the continuous improvement of solutions. R&D Function Structure Here is an overview of the R&D team management structure at PG Solutions and the main responsibilities. Strategic Vice President – Research and Development Strategic direction and overall R&D performance Under whom operate 2 executive directors. Executive Director – Growth, Innovation, and Artificial Intelligence (CIIA) Product vision, innovation, and growth Executive Director – Tactical, Product Operations, and Delivery (TOP) Delivery, quality, and stability of solutions The VP R&D leads the function and its overall performance; the Executive Director CIIA defines what we need to build to create value; the Executive Director TOP ensures these initiatives are delivered effectively to customers. The CIIA pole identifies value opportunities and defines what we need to build; the TOP pole transforms these initiatives into robust, reliable solutions delivered effectively to customers.

Requirements

  • University degree in computer science or equivalent.
  • Minimum of 10 years of experience in software development.
  • Significant experience in managing technical teams.
  • Experience in delivering complex software solutions.
  • Solid experience with agile software development methodologies.
  • Excellent communication, change management, and problem-solving skills.
  • Knowledge of Azure DevOps or equivalent tool.
  • Software architecture and modern software development.
  • Cloud environments and DevOps practices.
  • Industrialization of software development.
  • Management of complex software platforms and systems.
  • Leadership of multidisciplinary technical teams.
  • Ability to lead and develop managers.
  • Mastery of Agile methodologies.
  • Ability to coordinate multiple strategic initiatives simultaneously.
  • Technical rigor and operational discipline.
  • Ability to solve complex problems.
  • Results-oriented and focused on value delivery.

Nice To Haves

  • Experience as a software architect, development director, or technical leader is a significant asset.

Responsibilities

  • Lead the R&D delivery organization and oversee the directors responsible for business domains.
  • Structure development teams to ensure efficient industrialization of software development.
  • Align delivery priorities and practices across different business domains.
  • Ensure consistent overall performance of development teams.
  • Ensure a stable, predictable delivery cadence aligned with product priorities.
  • Guarantee the stability, reliability, and security of solutions deployed to customers.
  • Reduce production incidents and continuously improve the quality of deliveries.
  • Implement indicators to measure and improve the delivery performance of teams.
  • Mentor business directors responsible for development teams.
  • Ensure team coordination to support the delivery of multiple initiatives simultaneously.
  • Harmonize development and delivery processes across different teams.
  • Promote the industrialization of software development across the organization.
  • Maintain a high level of technical rigor in software development practices.
  • Oversee the consistency of application architectures developed by teams.
  • Ensure compliance with technological and architectural standards defined by CIIA.
  • Contribute to the continuous improvement of software engineering and DevOps practices.
  • Oversee the management of technical and functional backlogs.
  • Ensure the planning and coordination of development sprints.
  • Maintain strong discipline in the execution of Agile practices.
  • Ensure clear visibility on the progress of development initiatives.
  • Collaborate closely with the Executive Director CIIA to transform innovation initiatives into deliverable solutions.
  • Integrate technological directions and architectural standards into developed solutions.
  • Facilitate the transfer of initiatives between innovation teams and delivery teams.
  • Contribute to maintaining constant alignment between innovation and delivery capacity.
  • Meet with strategic clients to understand their operational challenges.
  • Ensure that delivered solutions effectively meet the needs of the municipal market.
  • Collaborate with business teams to translate operational needs into robust technological solutions.
  • Contribute to the continuous improvement of solutions based on customer feedback.
  • Mentor and develop business directors responsible for development teams.
  • Strengthen technical leadership capabilities within the organization.
  • Contribute to the recruitment and growth of technological talent.
  • Foster a culture of technical excellence, accountability, and continuous improvement.

Benefits

  • Opportunities for professional advancement
  • Comprehensive medical, dental, and vision coverage
  • 3 weeks of vacation and five personal days
  • Employee share ownership plan and RRSP/401(k) matching programs
  • Lifestyle rewards
  • Community involvement and social responsibility
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