Direct Support Professional

Embark Behavioral Health • Provo, UT

19d • Onsite

About The Position

Embark at Springville is seeking a Direct Support Professional/Behavioral Health Associate for its trauma-informed residential program for adolescent girls ages 12–17. This on-site position provides direct support in a high-acuity environment, helping clients regulate emotions, maintain safety, and participate in therapeutic routines. The role collaborates with therapists and nurses, models healthy boundaries, and provides a steady presence for teens working through trauma, anxiety, depression, and family challenges.

The position is based at 266 S Hobble Creek Canyon Rd, Springville, UT 84663. Hourly pay is $18.00–$19.25, varying by shift. Schedule options are: Monday, Wednesday, and Friday, 7:00 a.m.–7:00 p.m.; Sunday, 7:00 a.m.–7:00 p.m., and Monday and Tuesday, 10:00 a.m.–10:00 p.m.; Sunday, 7:00 a.m.–7:00 p.m., and Wednesday and Thursday, 10:00 a.m.–10:00 p.m.; or Friday, Saturday, and Sunday, 10:00 a.m.–10:00 p.m.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent.
• Able to pass a pre-employment drug screen.
• Able to pass a criminal investigation background check.
• Current driver's license.
• Ability to learn CPR and First Aid.
• Comfort managing verbal or physical outbursts and emotional dysregulation in a residential setting.
• Ability to maintain composure and set firm, healthy boundaries.
• Willingness to learn and grow.

Nice To Haves

• Background working with adolescents in behavioral health, residential, or crisis environments is preferred.
• Current RBT certification; a $1 per hour pay increase is offered for current certification, or free training is provided to obtain certification.
• Direct experience is not required for candidates with strong boundary-setting skills and a passion for adolescent mental health.

Responsibilities

• Support students in following structured schedules and activities with encouragement and accountability.
• Use verbal de-escalation techniques to manage emotional or behavioral escalations and apply approved physical interventions, such as holds or restraints, when clinically necessary to ensure safety.
• Apply proactive crisis-prevention strategies and provide crisis management when necessary.
• Ensure student progress aligns with individualized treatment plans developed by therapists.
• Model constructive behaviors and attitudes, reinforcing a healthy environment for clients.
• Maintain consistent, thorough records of client interactions, incidents, and progress.
• Participate in staff and house bonding activities to foster teamwork and community cohesion.
• Perform light daily tasks to maintain a clean, organized living space.

Benefits

• $1 per hour pay increase for current RBT certification, or free RBT training.
• Paid two-year structured Mastery Program with incremental pay increases as each tier is completed.
• Medical, dental, and vision insurance, with multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid parental leave: up to six weeks for exempt employees and four weeks for non-exempt employees.
• Company-paid life, AD&D, and long-term disability coverage; voluntary life and optional short-term disability are available.
• 401(k) with company matching contributions after the eligibility period.
• Competitive PTO accrual plans and paid holidays throughout the year.
• Free, confidential Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED