Direct Support Professional

ICM•Fayetteville, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including personal care, meals, medication or treatments, and housework. The role also helps customers attend appointments, run errands, work toward agreed-upon goals, and participate in the community. The employee observes customer conditions and surroundings to support safety and success, and provides written updates about each shift’s activities through an online platform. This is a part-time, as-needed position in Pea Ridge. Employees are expected to understand and support ICM’s mission and vision, follow its policies and procedures, comply with HIPAA regulations, maintain a clean and orderly work environment, and maintain prompt and regular attendance.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Follow ICM policies, procedures, and Standard Operating Procedures.
  • Understand and comply with HIPAA regulations.
  • Maintain prompt and regular attendance.
  • Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, the ability to instill trust, and administrative effectiveness.

Responsibilities

  • Provide care and assistance with bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication or treatments, and housework.
  • Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Write daily updates about each shift’s activities using an online platform.
  • Observe customer conditions and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Comply with HIPAA regulations and maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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