Genesee Community Services - DSP - PD - GLOW

Dayforce•Batavia, NY
•$19

About The Position

The Direct Support Professional (DSP) provides direct oversight, guidance, training, support, supervision, and encouragement to people receiving services, helping them reach their potential, increase independence, and participate in their communities. The role implements individual goals and activities in accordance with applicable service plans, safeguards, and schedules, and provides personal care and health-related assistance as needed. The DSP documents services and progress accurately, protects confidential health information, responds to health and safety concerns, supports positive behavioral strategies and personal choice, and communicates professionally with individuals, families, colleagues, and community members. Duties may include transportation, driving agency vehicles, supporting medical appointments, participating in remote services, and completing required training and agency procedures. Scheduled hours and shift locations may change based on individual and program needs.

Requirements

  • Valid New York State driver’s license with a safe driving record in accordance with agency policy.
  • Ability to instruct others in daily living skills, social skills, and community integration.
  • Ability to listen actively and communicate verbally and in writing.
  • Ability to work as part of an interdisciplinary team.
  • Ability to maintain composure under pressure.
  • Ability to serve as a positive role model and represent the agency positively in the community.
  • Ability to use a computer or mobile device to access email and required software.
  • Ability to self-initiate projects and function autonomously as a leader when needed.
  • Ability to lift 50 pounds and to stand, sit, kneel, and stoop.
  • Ability to assist adults with personal care, transfers, ambulation, and behavioral challenges.
  • Ability to load, unload, and secure wheelchairs during transport; move chairs and tables; and access storage areas.
  • Ability to drive safely.

Responsibilities

  • Organize and schedule individual goals and activities based on the Staff Action Plan, Life Plan, or schedule of services.
  • Provide supervision as specified in individual plans, including safeguards and levels of supervision.
  • Communicate scheduling changes to individuals and/or families.
  • Provide support, assessment, and training according to written service plans and implement individual goals and activities.
  • Document services contemporaneously and maintain accurate records, including progress notes, attendance records, incident reports, and other required documentation.
  • Protect personal health information in accordance with HIPAA.
  • Properly use and store agency electronics and devices.
  • Contribute to the development and implementation of service plans.
  • Maintain awareness of individuals’ medical, physical, psychological, and dental needs; respond to signs of illness, injury, or emergencies and notify a supervisor or nurse of concerns.
  • Assist with personal hygiene and health care, and encourage individuals to maintain personal health.
  • Obtain and maintain required certifications and complete agency training.
  • Participate in developing and delivering remote services when necessary.
  • Assist individuals in accessing medical services and, when assigned, administer medication or transport individuals to appointments in accordance with agency policy.
  • Support individuals’ safety and work with the team to implement positive behavioral strategies.
  • Provide transportation as necessary, follow safety procedures, and drive and maintain agency vehicles, reporting accidents or maintenance issues.
  • Help individuals build positive community relationships, make personal choices, and advocate for themselves while respecting diversity and inclusion.
  • Communicate professionally with coworkers, individuals, families, and the community.
  • Report for scheduled duty, check work email and schedules, attend requested meetings, follow agency policies, and participate in compliance and quality assurance activities.
  • Perform other related duties as assigned.

Benefits

  • Health insurance
  • Company-paid life insurance
  • 401(k)
  • Generous paid time off
  • Continuing education support
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