About The Position

One Vision is seeking a full-time Direct Support Professional to support individuals receiving services in the Ames, Iowa area. The role combines hands-on, person-centered support with technology to help individuals live safely and as independently as possible. The position involves five 8-hour shifts per week, including weekends, and participation in a scheduled on-call rotation. On-call coverage includes being reachable by phone, responding promptly, providing in-person assistance when needed, coordinating support, and documenting follow-up. Employees receive an additional $25 per assigned day of on-call coverage. Before working independently in Ames, new hires must complete onboarding, hands-on training, supervised shadowing, and competency assessments in Clear Lake, Iowa. This training is expected to take place within the first 30 days of employment and includes orientation, required online training, CPR certification, medication management training, and training on support plans, technology, documentation, and emergency response. One Vision provides lodging during required in-person training and reimburses mileage for travel to and from Clear Lake. Employment is contingent upon required background checks, drug screening, and a physical assessment. This is a safety-sensitive position.

Requirements

  • High school diploma or GED.
  • Valid driver's license and proof of insurance.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to respond calmly and professionally in urgent or unexpected situations.
  • Comfort using technology, electronic documentation systems, and multiple software platforms.
  • Ability to meet the physical requirements of the position, including bending, kneeling, stooping, and lifting up to 50 pounds.
  • Willingness and ability to work scheduled weekend shifts and participate in on-call responsibilities.
  • Willingness and ability to travel to Clear Lake, Iowa, for required initial onboarding, training, and shadowing.
  • Successful completion of required background checks, drug screening, and physical assessment.

Nice To Haves

  • One to two years of experience in direct support, caregiving, human services, or a related field.
  • Experience supporting individuals with intellectual or developmental disabilities.
  • Familiarity with medication administration, assistive technology, or electronic health records.
  • Experience providing person-centered support and responding to challenging situations.

Responsibilities

  • Provide individualized support with daily living activities, personal care, medication needs, and community involvement.
  • Encourage independence, personal choice, and skill development while promoting dignity and respect.
  • Use technology and electronic systems to support individuals and maintain accurate documentation.
  • Monitor and respond to individual health, safety, and behavioral needs in accordance with established support plans.
  • Provide in-person assistance, coaching, and problem-solving support when needed.
  • Respond professionally and appropriately to urgent situations, emergencies, and unexpected changes in individual needs.
  • Collaborate with team members, supervisors, and other support professionals to ensure consistent, high-quality services.
  • Maintain timely and accurate documentation of services, incidents, and individual progress.
  • During assigned on-call periods, remain available and reachable by phone and respond promptly to service-related needs.
  • Provide in-person assistance during on-call periods when necessary; assess situations and coordinate appropriate support, including emergency services or leadership involvement.
  • Address or escalate health, safety, medication, behavioral, and technology-related concerns during on-call coverage.
  • Maintain access to communication systems, electronic records, and emergency contacts; document and communicate follow-up needs.
  • Complete required onboarding, training, shadowing, and competency assessments in Clear Lake before working independently in Ames.

Benefits

  • Additional $25 per assigned day of on-call coverage.
  • Lodging provided during required in-person training and shadowing in Clear Lake, Iowa.
  • Mileage reimbursed for travel to and from Clear Lake during the required training period.
  • Comprehensive training and ongoing team support.
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