Direct Support Professional

InCommunity•Roswell, GA

23d•$12 - $14•Onsite

About The Position

InCommunity supports individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Direct Support Professionals are expected to model and promote the organization’s mission and values, including integrity, service, respect, and dignity. The position supports individuals in residential homes, day programs, and community settings, helping with inclusion, personal goals, daily living, health and well-being, safety, meals, household tasks, communication, and transportation. The role requires frequent travel throughout the Metro Atlanta area. Schedules may include evenings, weekends, holidays, or overnight shifts according to the needs of the individuals supported. Work involves regular interaction with individuals who may display challenging behaviors, and physical tasks such as standing, walking, bending, lifting, transfers, and household duties. Reasonable accommodations may be made in accordance with the ADA and organizational policy.

Requirements

High school diploma or equivalent preferred.
At least six months of experience in developmental disabilities, mental health, or aging services preferred; personal or volunteer experience supporting individuals with disabilities may be considered.
Valid driver’s license and ability to meet company driving standards, if applicable.
Ability to assist individuals with mobility needs, including transfers using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Ability to respond quickly and effectively in emergencies, including fire drills, medical incidents, or behavioral interventions.
Visual and auditory acuity to help ensure individuals’ safety and observe changes in behavior or health.
Ability to safely operate a motor vehicle if assigned to transport individuals.
Frequent travel throughout the Metro Atlanta area is required.

Nice To Haves

High school diploma or equivalent.
At least six months of experience in developmental disabilities, mental health, or aging services.
Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

Interact respectfully with individuals and attend to verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote relationships between individuals, their families, and friends, including helping coordinate visits and special events.
Respect individuals’ and families’ religious or spiritual practices and choices.
Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Safely transport individuals while following company and regulatory safety procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and accurately document daily activities, health concerns, and behavioral changes.
Support personal hygiene, grooming, and dressing according to individuals’ needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support communication with healthcare providers.
Provide physical assistance as needed, including safe use of mechanical lifts or other equipment.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidelines, and dietary needs.
Encourage family-style meals and positive mealtime conversation and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete assigned cleaning checklists and laundry duties.
Keep company vehicles clean, fueled, and properly documented.
Seek guidance when unsure about procedures or responsibilities and communicate respectfully with coworkers.
Collaborate with the team to provide consistent, quality care and demonstrate flexibility during emergencies or unexpected situations.
Maintain confidentiality and refrain from gossip or sharing sensitive information.
Be punctual and prepared for shifts, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, stay awake and alert; follow the Overnight Shift Checklist; check on individuals at designated times; assist with morning routines when applicable; follow health protocols; contact supervisors about concerns; and complete assigned household duties before shift end.