Direct Support Professional

InCommunity•, GA
•$15 - $17•Onsite

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Employees are expected to model and promote the organization’s mission and values. The Direct Support Professional supports individuals’ engagement, inclusion, health, safety, daily living, and personal goals in residential homes, day programs, and community settings. The role includes frequent travel throughout the Metro Atlanta area and may involve supporting individuals during community outings.

Requirements

  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred; personal or volunteer experience supporting individuals with disabilities may be considered.
  • Valid driver’s license and ability to meet company driving standards, if applicable.
  • Ability to perform frequent standing, walking, bending, reaching, and lifting.
  • Ability to assist individuals with mobility needs, including transfers in and out of wheelchairs, beds, and vehicles, using proper lifting techniques or mechanical lifts.
  • Ability to lift or move items or individuals weighing up to 25 pounds; occasionally more with team assistance or mechanical support.
  • Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
  • Ability to respond quickly and effectively in emergencies, including fire drills, medical incidents, or behavioral interventions.
  • Visual and auditory acuity to help ensure individuals’ safety and observe changes in behavior or health.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.

Responsibilities

  • Interact respectfully with individuals and recognize verbal and nonverbal communication.
  • Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote positive relationships with individuals’ families and friends, including coordinating visits and special-event participation.
  • Respect individuals’ personal and family religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment while supporting individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory safety procedures.
  • Read and follow each individual’s ISP, medical protocols, and communication logs.
  • Monitor and accurately document daily activities, health concerns, and behavioral changes.
  • Support personal hygiene, grooming, and dressing according to individual needs and preferences.
  • Observe changes in health status and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and facilitate effective communication with healthcare providers.
  • Provide physical assistance as needed, including safely using mechanical lifts or other equipment.
  • Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits and remove snow or debris when necessary.
  • Know how to use emergency equipment such as fire extinguishers and alarms, and use adaptive and medical equipment properly as trained.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup.
  • Prepare meals according to menus, nutrition guidelines, and individual dietary needs; encourage family-style meals and positive conversation; follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and refrain from gossip or sharing sensitive information.
  • Be punctual, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • For overnight shifts, remain awake and alert, complete the Overnight Shift Checklist and assigned household duties, check on individuals at designated times, support morning routines when applicable, and follow health protocols and contact supervisors about concerns.
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