Direct Support Professional 2 (DSP 2)

Bridgewell•Merrimac, MA

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, assistance, and skills training in activities of daily living, both at home and in the community. People served may need physical assistance or accommodations, and staff may receive specialized training to provide enhanced supervision or interventions, including behavioral support or enhanced medical care. Specialized certifications or training may be required depending on program needs. The schedule is Tuesday through Friday, 3:00 p.m. to 11:00 p.m., for 32 hours per week. The position also involves maintaining required training and certifications, coordinating with families and other stakeholders, completing program documentation and household duties, and following applicable regulatory standards and Bridgewell policies. The role requires physical assistance with care needs, including supporting people who may weigh more than 200 pounds, and the ability to drive a 12-passenger van. Acceptable CORI results are required.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Strong written and oral communication skills to produce clear, articulate documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van and a valid U.S. driver's license.
  • At least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people served with movement, bathroom routines, transfers, and physical, behavioral, or medical interventions; this may include assisting people who weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results under Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide daily living skills training and assistance to people served, during assigned day, evening, or overnight hours.
  • Help people served make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport or accompany people served to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls when applicable to an awake overnight shift.
  • Help people served access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP credentials, and complete other program-required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across Bridgewell programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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