About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework. The role supports customers in making and keeping appointments, arranging transportation for errands, and providing companionship. The employee helps customers achieve agreed-upon goals that improve quality of life and community integration, provides written daily shift updates through an online platform, and observes customer condition and surroundings to support safety and success, including monitoring equipment and materials. Other duties may be assigned. The position is part time and is scheduled Monday, Wednesday, and Friday from 10 a.m. to 5 p.m. in Hot Springs, Arkansas. Employees are expected to understand and endorse ICM’s mission and vision, follow company policies and procedures, comply with HIPAA regulations, maintain a clean and orderly work environment, and maintain prompt and regular attendance.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide quality care, direction, guidance, and help with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion.
  • Help customers achieve agreed-upon goals that improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, seeking clarification when needed.
  • Comply with HIPAA regulations and maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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