Direct Support Professional

InCommunity•Atlanta, GA

22d•$16 - $17•Onsite

About The Position

The Direct Support Professional (DSP) supports individuals with intellectual and developmental disabilities in living safe, healthy, and joyful lives in their communities. The DSP is expected to model and promote InCommunity’s values of integrity, service, and respect for each individual’s dignity. The role supports people in residential homes, day programs, and community settings, helping them pursue personal goals, participate in chosen activities, maintain health and well-being, and make personal choices. The position requires frequent travel throughout the Metro Atlanta area. Work is primarily performed in community residential homes, day programs, and other community settings, with additional support during community outings. The role involves regular interaction with individuals who may display challenging behaviors and exposure to household conditions, public spaces, transportation, and varying weather. Schedules may include evenings, weekends, holidays, and overnight shifts depending on the needs of the individuals supported. Frequent standing, walking, bending, reaching, lifting, household duties, and responding to emergencies are required. Reasonable accommodations may be made in accordance with the ADA and organizational policy.

Requirements

High school diploma or equivalent preferred.
At least six months of experience in developmental disabilities, mental health, or aging services preferred; personal or volunteer experience supporting individuals with disabilities may be considered.
Valid driver’s license and compliance with company driving standards, if applicable.
Ability to assist individuals with mobility needs, including transfers in and out of wheelchairs, beds, and vehicles, using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
Visual and auditory acuity to support safety and observe changes in behavior or health.
Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

High school diploma or equivalent.
At least six months of experience in developmental disabilities, mental health, or aging services.
Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

Interact respectfully with individuals, including awareness of verbal and nonverbal communication.
Encourage and assist individuals to participate in home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals in their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote positive relationships with individuals’ families and friends, including coordinating visits and special events.
Respect individuals’ personal and family religious or spiritual practices and choices.
Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Safely transport individuals while following company and regulatory safety procedures.
Read and follow ISPs, medical protocols, and communication logs.
Monitor and accurately document daily activities, health concerns, and behavioral changes.
Support hygiene, grooming, and dressing according to individual needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support effective communication with healthcare providers.
Provide physical assistance as needed, including safely using mechanical lifts and other equipment.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidelines, and dietary needs.
Encourage family-style meals and positive mealtime conversation, and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete assigned cleaning checklists and laundry duties.
Keep company vehicles clean and fueled, and maintain vehicle documentation.
Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
Demonstrate flexibility and cooperation during emergencies or unexpected situations.
Maintain confidentiality and avoid gossip or sharing sensitive information.
Be punctual, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, remain awake and alert, follow the Overnight Shift Checklist, check on individuals at designated times, assist with morning routines when applicable, follow health protocols, contact supervisors with concerns, and complete household duties before shift end.