Direct Support Professional

ICM•Fort Smith, AR

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities and works to support their safety, quality of life, and integration into the community. Duties include helping customers with personal care, meals, medication or treatments, appointments, transportation, errands, and companionship. The role also involves recording daily shift updates online, observing customer condition and surroundings, and monitoring equipment and materials. Employees are expected to understand and endorse ICM’s mission and vision, follow its policies and procedures, comply with HIPAA regulations, maintain a clean and orderly work environment, and maintain prompt and regular attendance. The listed schedule is Monday through Friday, 12 a.m. to 8 a.m., in Fort Smith, Arkansas; shifts may vary.

Requirements

  • High school diploma or equivalent.
  • Understand and endorse ICM’s mission and vision.
  • Comply with HIPAA regulations.
  • Maintain prompt and regular attendance.

Responsibilities

  • Provide quality care, direction, guidance, and assistance with daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
  • Help customers make and keep appointments, arrange or provide transportation for errands, and provide companionship.
  • Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Provide written daily updates of each shift’s activities using an online platform.
  • Observe the customer’s condition and monitor the surroundings, equipment, and materials to ensure safety and success.
  • Perform other duties as assigned.
  • Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
  • Comply with HIPAA regulations and maintain a clean and orderly work environment.
  • Maintain prompt and regular attendance.
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