About The Position

The Direct Support Professional (DSP) supports Waypoint members with intellectual and other disabilities to build connections, develop skills, promote self-determination, and pursue personally satisfying lifestyles. The DSP models healthy relationships, communicates effectively, and supports members’ independence and growth. The DSP maintains a safe, supportive environment and treats members with dignity and respect, while honoring their interests, culture, and needs. The role works within a team and represents Waypoint professionally in the community, with families and guardians, and in members’ residences or program settings. Professional values, ethics, responsibility, and confidentiality are expected. The position requires supporting daily living and skills-building activities, implementing individual plans, documenting progress, ensuring safe medication administration, and helping maintain clean and orderly residences. The DSP also follows applicable licensing, MaineCare, person-centered planning, agency safety, transportation, and reporting requirements. The role includes attending required meetings and training, maintaining certifications, and assisting across residential settings as needed.

Requirements

  • Position experience is not required; must want to work with, learn about, and support individuals with intellectual and other complex disabilities.
  • Willingness to implement positive behavior support and structured activities.
  • Excellent communication skills with members, families, coworkers, and other professionals.
  • High school diploma or GED.
  • Must become DSP, CRMA, and Safety Care certified as a primary responsibility of the position.
  • Valid driver’s license from the state of residence and a clean driving record.
  • Proficiency in speaking, reading, and writing English.
  • Ability to learn beginner-level information technology skills.
  • Physical ability to raise hands above the head; stand, walk, run, shuffle, and stoop for several minutes; kneel on one or both knees and stand; bend 45 degrees at the trunk and twist to either side; and grasp firmly.
  • Ability to push and pull personal care equipment and independently lift up to 50 pounds using safe body mechanics.
  • Ability to implement Safety Care techniques to escort members or establish their safety in an emergency or as required by a support plan.

Responsibilities

  • Develop rapport with residents and build safe, supportive relationships.
  • Provide support and guidance during members’ skills-building activities.
  • Implement individual treatment plans and positive support plans.
  • Support daily living activities, including meal preparation, maintaining a clean and healthy environment, and personal hygiene.
  • Encourage healthy eating, physical fitness, and overall health and wellness choices.
  • Transport residents in approved vehicles for activities and medical appointments as needed.
  • Use sound judgment to safeguard members and notify the House Manager of situations that could affect the home’s operation or members’ welfare and safety.
  • Respect members’ privacy and confidentiality.
  • Ensure medications are administered safely.
  • Manage member funds and accurately record expenditures.
  • Comply with licensing, MaineCare, Person-Centered Planning, and Waypoint policies and procedures.
  • Collect accurate, timely data and update member ISP progress notes, treatment plans, and positive support plans according to plan requirements.
  • Follow the work schedule, maintain consistent attendance, and accurately record hours worked.
  • Follow mandated reporter guidelines for reportable events.
  • Accurately record program expenditures involving agency funds.
  • Maintain cooperative, professional relationships with staff and address conflicts promptly and completely.
  • Work as part of a team and accept direction, constructive feedback, and information from the House Manager and team.
  • Maintain required DSP certifications.
  • Attend and participate in required staff meetings and training.
  • Be flexible and assist in residential settings as needed.
  • Keep residences and program sites clean and orderly, follow cleaning routines and checklists, and initiate household maintenance as needed.
  • Follow agency safety standards and procedures.
  • Notify the House Manager of safety or maintenance needs using internal Maintenance Department protocols.
  • Follow transportation policies and identify vehicle maintenance concerns.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Employer-paid short-term disability
  • Employer-paid life insurance and AD&D
  • Critical illness and accident insurance
  • Flexible spending accounts
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