About The Position

Waypoint is a nonprofit organization whose mission is to support and empower children and adults with intellectual and other disabilities to reach their fullest potential. The Direct Support Professional (DSP) supports members in connecting with others by modeling healthy relationships, communicating effectively, and promoting independence. The role helps members build skills, exercise self-determination, pursue personally satisfying lifestyles, and grow to the greatest extent possible. The DSP maintains a safe and supportive environment, treating members with dignity and respect while supporting their interests, culture, and needs. The DSP works as part of a team and represents Waypoint professionally in the community, with parents and guardians, and in members’ residences or program settings. The position requires professional values, ethics, responsibility, and confidentiality.

Requirements

  • No prior experience in the position is required; must want to work with, learn about, and support individuals with intellectual and other complex disabilities.
  • Willingness to implement positive behavior support and structured activities.
  • Excellent communication with members, families, coworkers, and other professionals.
  • High school diploma or GED.
  • Must become DSP, CRMA, and Safety Care certified as a primary responsibility of the position.
  • Valid driver’s license from the state of residence and a clean driving record.
  • Proficient in speaking, reading, and writing English.
  • Ability to learn beginner-level information technology skills.
  • Ability to raise hands above the head; stand, walk, run, shuffle, and stoop for several minutes; kneel and stand; bend 45 degrees at the trunk and twist to either side; and grasp firmly.
  • Ability to push and pull personal care equipment and lift up to 50 pounds independently using safe body mechanics.
  • Ability to implement Safety Care techniques to escort members or establish member safety in an emergency or as required by a support plan.

Responsibilities

  • Develop rapport with residents and cultivate safe, supportive relationships.
  • Provide support and guidance during members’ skill-building activities.
  • Implement individual treatment plans and positive support plans.
  • Support daily living activities and self-help skills, including meal preparation, maintaining a clean and healthy environment, and personal hygiene.
  • Encourage healthy eating, physical fitness, and overall health and wellness choices.
  • Transport residents in approved vehicles for activities and medical appointments as needed.
  • Use sound judgment to protect members’ safety and welfare, and notify the House Manager about situations that could negatively affect home operations or member welfare and safety.
  • Respect each member’s privacy and confidentiality.
  • Administer medications safely.
  • Manage member funds and accurately record expenditures.
  • Comply with licensing requirements, MaineCare requirements, Person-Centered Planning requirements, and Waypoint policies and procedures.
  • Collect accurate, timely data, including daily or otherwise required updates to member ISP progress notes, treatment plans, and positive support plans.
  • Follow the work schedule, maintain consistent attendance, and accurately record hours worked.
  • Follow mandated reporter guidelines for reportable events.
  • Accurately record program expenditures involving agency funds.
  • Build and maintain cooperative, professional relationships with staff and resolve conflicts promptly and completely.
  • Work as part of a team and accept direction, constructive feedback, and information from the House Manager and team.
  • Maintain all required Direct Support Professional certifications.
  • Attend and participate in required staff meetings and trainings.
  • Be flexible and assist in residential settings as needed.
  • Maintain a clean and orderly residence or program site, follow cleaning routines and checklists, and initiate household maintenance and upkeep as necessary.
  • Follow agency safety standards and procedures.
  • Alert the House Manager to safety or maintenance needs using internal Maintenance Department protocols.
  • Follow transportation policies and identify vehicle maintenance concerns.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Employer-paid short-term disability
  • Employer-paid life insurance and AD&D
  • Critical illness and accident insurance
  • Flexible spending accounts
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service